Resident Billing Specialist

Responsibilities

• Aids in monitoring accounts receivable aging reports.
• Identifies accounts requiring collection efforts and initiates collection actions.
• Verifies and inputs census-related information and ancillary charges into the computerized accounting system.
• Performs general office functions such as filing, preparing and mailing resident billing statements, and making copies.
• Documents all collection-related conversations and payments in the collection module.
• Provides assistance to Presbyterian Senior Living staff with collection-related tasks.
• Prepares and submits private pay and third-party claims.
• Follows up on unpaid claims or balances.
• Assists with adjusting, correcting, and writing off accounts.
• Assists with or manages the completion of Medical Assistance (MA) applications, including initial applications, documentation gathering, renewals, and appeals.
• Ensures proper documentation is entered into relevant areas.
• Assists with or manages the completion of Subsidized Care applications.
• Supports the Business Office Coordinator on projects or tasks as requested.

Qualifications

• Excellent written and oral communication skills.
• Prior experience performing general office tasks is preferred.
• Able to provide excellent customer service.
• Ability to follow instructions from supervisors.
• Preferred to have proficiency in using Microsoft Word and Excel.