Resident Assistant - LTC

About the role

Under the supervision of the Recreational Therapist and/or Licensed Nursing Staff, the Resident Assistant performs customer service duties and assists in maintaining a positive physical, social, and psychological environment for the residents while promoting resident comfort. The purpose of this position is to offer extended customer service while enhancing the residents' rehabilitative or long-term-care experience.

Responsibilities

A typical day includes:

• 40% Dining and nutrition assistance
• 20% Resident call lights and customer service
• 30% Recreational Activities
• 10% Stocking supplies

Additional duties and responsibilities:

• Adheres to the abuse prevention program policies and procedures
• Does not feed residents unless they have completed the 8-hour feeding assistant course as outlined by the State of Michigan
• Does not provide direct care; not a certified nursing assistant
• Seeks proper assistance for duties requiring direct care or licensed nurse or therapist qualification
• Comes to work as scheduled and consistently demonstrates dependability and punctuality
• Consistently works cooperatively with residents, residents’ representatives, facility staff, and ancillary service providers
• Participates in department education as directed
• Demonstrates competency in Microsoft Windows
• Attends meetings/in-services as required
• Performs other duties as assigned

Requirements

• High School Diploma or GED (or proof of status in collegiate course with healthcare-related field)
• Encouraged to enroll in a certified nursing assistant program within 12 months from date of hire or transfer
• Fingerprinting credential required
• Techniques for Effective Aggression Management (TEAM ADVANCED) certification required within 6 months of hire or transfer (Employees in this position on or before 12/31/2023 have 24 months to complete this certification)
• Ability to communicate effectively, verbally and in writing, in English
• Ability to relate with individuals of all ages and diverse cultural and spiritual backgrounds
• Ability to work with patients and families dealing with terminal illness, the dying process, and death
• Available to work weekends, be on-call as scheduled, and have flexibility in work schedule

Physical and Mental Requirements

• Exposure to stressful situations, including public contact, trauma, grief, and death
• Able to wear personal protective equipment, including latex materials or appropriate substitutes
• Able to move freely about the facility with or without an assisted device
• Overall vision and hearing necessary with or without assisted devices
• Frequently required to sit, stand, or walk for long periods
• May require frequent postural changes such as stooping, kneeling, or crouching
• Exposure to bloodborne pathogens and other potentially infectious materials; must follow MyMichigan Health bloodborne pathogen and TB testing requirements
• Ability to handle multiple tasks, work independently, maintain regular and predictable attendance, and stay awake
• Overall dexterity required, including handling, reaching, grasping, fingering, and feeling
• Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently (34-66% of the workday) 20 lbs., and constantly (67-100% of the workday) 10 lbs.