Resident Assistant

Key Responsibilities

• Respond to urgent resident needs including medical pull-cord alarms and lockouts.
• Contact emergency services, on-call staff, or management as needed.
• Document all incidents and submit reports to the Property Manager.
• Conduct regular rounds of the building and grounds.
• Check doors, parking areas, and monitor for unauthorized activity or violations.
• Report safety concerns, suspicious activity, or maintenance needs promptly.
• Cookise support with common area cleanliness and set-up as requested.
• Aid with vendor deliveries or access under special arrangements.
• Be a positive presence in the community.
• Distribute notices or communications from management.
• Maintain resident confidentiality and uphold all house rules.

Ideal Candidate Will Have

• A strong sense of responsibility, calm under pressure, and good judgment.
• Ability to respond promptly and appropriately to emergencies.
• Good written communication for incident documentation.
• Familiarity with property safety, building systems, or resident services is a plus.
• Willingness to live on-site (housing benefit provided).
• Ability to respectfully enforce community guidelines and engage with a diverse resident population.

Working Conditions & Benefits

• Part-time, on-site role with housing benefit.
• Flexible structure – may be shared between a couple living on-site.
• Some light physical activity (walking building, lifting small items, etc.).
• Training provided; backup coverage available for time off.
• Exposure to emotionally sensitive situations (e.g., medical issues, aging residents).