Resident Assistant

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

About the role

The Resident Life Coordinator plays a key role in creating an exceptional living experience for residents by fostering a strong sense of community and connection. This position is responsible for planning and executing resident events, managing community communications, and supporting initiatives that enhance resident satisfaction and retention.

Classification: Part Time, Non-Exempt. Benefits Eligible

Responsibilities

• Serve as a positive and professional brand representative for the community through peer-to-peer engagement, both on campus and at local events.
• Implement and support property marketing strategies through social media content creation, tabling, flyering, giveaways, and local/university outreach efforts.
• Represent the property at university-sponsored events, student organization meetings, and campus partner engagements to build strong institutional relationships.
• Lead or assist in property tours and help guide prospects/residents through the leasing/housing placement process.
• Support the planning and execution of resident programs and community events, including tailgates, pop-ups, wellness initiatives, and educational workshops.
• Manage or contribute to the property’s online presence by producing relevant and engaging social content and encouraging resident interaction and peer sharing.
• Contribute to the planning and execution of on- and off-site events, tailgates, pop-ups, and other promotional efforts.
• Provide regular feedback to the onsite team regarding student preferences, market trends, and opportunities for improved engagement or service.
• Participate in weekend and evening programming as needed to support resident events, university alignment, or community visibility.
• Assist with roommate conflict resolution by facilitating communication, documenting concerns, and escalating issues to the Community Manager/University when necessary.
• Provide administrative support to the Community Manager as needed, including resident files, surveys, preparing communication materials, managing event supply inventory, assisting with invoice tracking, or coordinating vendor appointments.

Requirements

• 1-2 years of customer service and sales experience
• Strong communication skills
• Ability to remain calm and collected in high-stress situations
• Enjoy and take pride in providing excellent service
• Warm, friendly demeanor
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent

Pay

$13.00 per hour, plus the ability to earn performance bonuses

Benefits

• 3 Paid Service days
• 401K Plan with up to 6% matching
• 10% rental discount