Residency Program Manager - Pulmonary

About the Role

The Residency Program Manager I serves as the primary administrative resource and operational partner to Program Leadership for one or more residency and fellowship programs. The incumbent provides administrative leadership and expertise in accreditation, recruitment, onboarding, credentialing, educational administration, compliance, and program operations.

Responsibilities

• Serves as the primary administrative resource and operational partner to Program Leadership regarding accreditation, compliance, educational administration, and residency and fellowship program operations.
• Coordinates and provides administrative leadership for trainee recruitment, appointment, onboarding, credentialing, licensure, immigration support, graduation, and trainee lifecycle management activities.
• Collaborates with Program Leadership, Human Resources, International Personnel, and institutional stakeholders to support program operations and trainee administration.
• Coordinates and provides administrative leadership for accreditation activities including Annual Program Evaluation (APE), Program Evaluation Committee (PEC), Clinical Competency Committee (CCC), WebADS reporting, Program Letters of Agreement (PLA), and related compliance activities.
• Collaborates with Program Leadership and faculty to support accreditation readiness, action plan implementation, reporting requirements, and continuous program improvement initiatives.
• Oversees educational administration activities including curriculum management, trainee handbooks, faculty and trainee evaluations, milestone reporting, scholarly activity tracking, duty hour monitoring, moonlighting compliance, and procedural logging.
• Oversees utilization of Residency Management Systems (RMS) and graduate medical education technologies including New Innovations, Thalamus, ERAS, and related platforms.
• Develops and analyzes reports, dashboards, operational metrics, resident complement data, participating site utilization, and other reporting information supporting accreditation compliance, workforce planning, Centers for Medicare and Medicaid Services (CMS) cost reporting, institutional reporting, and program improvement initiatives.
• Collaborates with Program Leadership in the development and implementation of operational policies, procedures, workflows, and process improvement initiatives.
• Monitors educational expenditures, operational resources, accreditation metrics, and program performance indicators and provides recommendations supporting operational effectiveness and continuous improvement.
• Coordinates faculty development activities, educational conferences, trainee engagement programs, wellness initiatives, and other educational activities supporting program goals.
• May provide supervision, functional oversight, mentorship, training, and operational guidance to coordinators and administrative staff and represents assigned programs on departmental, institutional, and Graduate Medical Education committees and workgroups.
• Oversees verification of training requests, transfer documentation, graduation processes, board-related reporting requirements, and performs other related duties as assigned.

Qualifications

• Bachelor's degree or equivalent combination of education and experience required. Master's degree preferred.
• Five (5) or more years of progressively responsible experience in graduate medical education administration, healthcare administration, academic administration, or related field.
• TAGME certification strongly preferred.
• Advanced proficiency with MS Office Suite, RMS platforms (New Innovations), Thalamus, ERAS, WebADS, and reporting tools and related educational technologies.

Skills

• Advanced knowledge of graduate medical education administration and residency/fellowship program operations
• Working knowledge of accreditation, regulatory, specialty board, and institutional requirements
• Strong analytical, organizational, and problem-solving skills
• Ability to collect, analyze, and interpret program data and reporting metrics
• Knowledge of budget monitoring, resource management, and operational planning principles
• Strong project coordination and process improvement skills
• Ability to manage multiple priorities and complex workflows while meeting deadlines
• Strong interpersonal, written, and verbal communication skills
• Ability to develop collaborative relationships with Program Directors, faculty, trainees, institutional offices, and external stakeholders
• Ability to interpret policies, procedures, and accreditation requirements and apply them to program operations
• Demonstrated leadership, initiative, and independent decision-making abilities
• Commitment to continuous improvement, operational effectiveness, and educational excellence

Pay

The salary range for this role is $65,193 - $97,790 annually. Actual salaries depend on a variety of factors, including experience, education, and operational need.

About The Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.