Residency Coordinator - Surgical Medical Education

Department: Navicent Health Medical Center – Medical Education: Surgery. Full-time, benefits-eligible position.

Schedule

Monday through Friday, 8:00 am – 4:30 pm (40 hours per week).

Pay

Hourly range: $26.55 – $39.85.

About the role

Serves as administrative professional with primary responsibility for coordinating and providing administrative support to the department. Position requires independent judgment and ability to perform assigned duties within established guidelines.

Responsibilities

• Coordinates and performs diversified administrative and secretarial work in support of the department.
• Prepares letters, memos, reports, and other correspondence.
• Initiates follow‑up for calls, correspondence, and other communications received by the program.
• Under supervision of the Program Administrator, initiates and maintains required Program Letters of Agreement.
• Assists in development of presentations, handouts, signs, invitations, etc., using various software applications.
• Generates weekly noon conference schedule for distribution with input from the Associate Program Director.
• Represents the system in communication with residents, associates, and outside callers.
• Greets and directs walk‑ins, including residents, associates, and visitors.
• Responds to resident concerns and inquiries; assists in resolving or directs resident to appropriate parties.
• Maintains inventory and ordering of supplies.
• Prepares expense reports, check requests, and invoicing of payments for the department.
• Develops basic competency in ERAS (Electronic Residency Application Service) to assist Program Administrator in recruitment.
• Creates and maintains resident records and files (electronic portfolios and hard copies).
• Assists with compilation of data for residents’ semi‑annual and annual performance reviews, including scheduling individual reviews with faculty.
• Generates reports as requested by Program Director and Program Administrator.
• Maintains calendar and schedules meetings for Program Director and others within the department.
• Arranges catering, AV requests, and other logistics for all departmental meetings.
• Arranges travel arrangements (hotel, airline, ground transportation, seminar registrations, etc.) for departmental staff.

Requirements

• High school education or equivalent.
• 5 years of executive‑level secretarial experience OR Associate’s degree with 3–4 years of administrative secretarial experience.

Skills

• Typing speed of 55 WPM minimum.
• Basic computer knowledge.
• Ability to prioritize work effectively.
• Effective interpersonal communication skills, both written and verbal.

Physical Requirements & Working Conditions

• Ability to work in changing environments, stressful conditions, and demonstrate problem‑solving ability.
• Ability to prioritize independently and respond to multiple simultaneous requests/projects.
• Ability to work and communicate with people from culturally diverse backgrounds.
• Lifting requirement: 25–30 lbs (copy paper boxes, record retention, etc.).

Benefits

• Paid Time Off programs.
• Health and welfare benefits: medical, dental, vision, life, and short‑ and long‑term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits: adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full‑time, part‑time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third‑largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. It provides care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia, and Alabama; and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients, engages in hundreds of clinical trials and research studies with Wake Forest University School of Medicine as its academic core, and is nationally recognized for expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. The system employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Advocate Health provides more than $6 billion in annual community benefits.