Jobs · Customer Service · Minnesota

Residences Intern (Summer 2027)

Four Seasons · Minneapolis, MN · 1 mo ago
On-siteCustomer Service$23.07/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we have "About the location" and "About The Internship Department". The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include based on content. We have: - About Four Seasons (company description) – maybe not needed as a heading? Could be "About the role"? Actually "About the role" is a heading we could use for description of internship. The posting includes "About the location" and "About The Internship Department". Could combine into "About the role" or "About the internship". But we need to follow the given examples: they gave list of possible headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use those headings if content matches. We have content: - About the location: description of hotel location, amenities. - About The Internship Department: Private Residences, approximate service dates, scheduled hours. - What You Will Do: Basic purpose and responsibilities list. - What You Bring: qualifications/requirements. - What We Offer: benefits (wage, parking discount, staff lounge, daily meals, 401(k), complimentary uniforms). - Also there is "Application Requirements": Applicants are required to upload a copy of their resume; a supplemental statement ... not required but highly preferred; Applicants must be currently enrolled in undergraduate/graduate school; Applicants must have valid work authorization for the U.S. - Also there is "Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:" with social links – that's likely boilerplate navigation? Might be considered not needed? It's not EEO but it's promotional. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The social links maybe considered navigation? Might be considered not essential. However they are not application instructions. But they are like "Learn more...". Could be considered promotional but not required. Safer to drop them? The instruction says remove duplicated lines and application instructions. Social links are not application instructions. But they are not substantive content about the job. Might be considered navigation. I'd drop them. Also "Learn more about who we are: We Are Four Seasons" and "Thank you for your interest..." and EEO statement at end – those are boilerplate/EEO, should be removed. Thus we need to produce HTML with sections: Potential sections: - About the role (could combine location and department info). Or we could have "About the location" as a heading? Not in the list but we could still use

for any heading? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive. Likely we should stick to those headings. So we need to map content to those. We have: - About the role: could include description of Four Seasons, location, internship department, service dates, schedule. - Responsibilities: the list under "What You Will Do" (Basic purpose and responsibilities). - Requirements: maybe "What You Bring" plus application requirements (enrollment, work authorization). Could be combined. - Qualifications: maybe educational studies, experience, skills. - Skills: maybe communication, tech knowledge. - Benefits: wage, parking discount, staff lounge, daily meals, 401(k), uniforms. - Pay: we have wage $23.07 per hour – that is pay. Could be separate Pay section. - Schedule: we have scheduled hours: Full-Time, 40 hours/week, Eight-to-Ten hour shifts – scheduled days and times may vary based on need; open availability required Monday-Sunday. Thus we could have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we must avoid thin sections. However we have substantive content for each. We need to ensure we don't repeat info. Let's extract: About the role content: - Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature. - The Four Seasons Hotel Minneapolis seeks a Residences Intern to join our talented team in Summer 2027! Start your career journey with Four Seasons Hotel Minneapolis – Private Residences where we foster connection, celebrate character, and develop craftsmanship. As an Intern, you'll join a uniquely talented team dedicated to supporting your growth and helping you do your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River, or two-time James Beard Award-winning native Minnesotan chef, discover why your future starts here. - About The Internship Department: Private Residences Approximate Service Dates: May 2027 – August 2027 Scheduled hours: Full-Time, 40 hours/week, Eight-to-Ten hour shifts – scheduled days and times may vary based on need; open availability required Monday-Sunday We could combine location and department info. Responsibilities list: - Handle all resident interactions with the highest level of hospitality and professionalism – accommodating special requests whenever possible; resolve resident complaints; assist residents in all inquiries in connection with residence/hotel/resort services, hours of operations, key residence/hotel personnel, in-house events, directions, etc. - Respond to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence practices. - Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves resident packages, groceries, luggage, dry cleaning and flowers. - Coordinate with Valet parking staff the retrieval of resident’s vehicles. - Manage and provide access to the building(s) and units with all vendor/contractor/homeowners’ service providers and visitors, after previous authorization received, assist with vendor/contractor scheduling, verify identity and provide appropriate residence access for vendor/contractors and homeowners’ service providers. - Control entry doors and elevator/lift access. - Ensure that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. - Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establish close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations for residents. Requirements (maybe eligibility): - Applicants must be currently enrolled in undergraduate/graduate school - Applicants must have valid work authorization for the U.S. - Applicants are required to upload a copy of their resume; a supplemental statement (one paragraph max.) expressing their interest in a Four Seasons internship is not required, but highly preferred (this is application instruction; maybe we drop as per instruction to remove application instructions). The instruction says remove application instructions. So we should drop that line. Qualifications: - A minimum three months of working experience in hospitality or customer service industry preferred - Educational studies toward a degree in Hospitality, Property Management, or related field preferred Skills: - Strong written and verbal communication skills in the English language - Working knowledge of and ability to operate technology and computer systems - A genuine passion for hospitality and desire to be the best! Benefits: - Wage: $23.07 per hour (but that's pay; maybe we put in Pay section) - Parking discount - Staff lounge and cafeteria space with city view - Daily meals inspired by award-winning chefs (mentioned twice; we can deduplicate) - 401(k) retirement plan - Complimentary uniforms and uniform care (if applicable) Pay: - Wage: $23.07 per hour Schedule: - Full-Time, 40 hours/week, Eight-to-Ten hour shifts – scheduled days and times may vary based on need; open availability required Monday-Sunday - Approximate Service Dates: May 2027 – August 2027 (maybe include in About the role or Schedule). Could be part of About the role. We need to avoid duplication: daily meals appears twice; we should include once. Now produce HTML:

About the role

Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature. The Four Seasons Hotel Minneapolis seeks a Residences Intern to join our talented team in Summer 2027! Start your career journey with Four Seasons Hotel Minneapolis – Private Residences where we foster connection, celebrate character, and develop craftsmanship. As an Intern, you'll join a uniquely talented team dedicated to supporting your growth and helping you do your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River, or two-time James Beard Award-winning native Minnesotan chef, discover why your future starts here. The internship is in the Private Residences department, with approximate service dates from May 2027 to August 2027.

Responsibilities

  • Handle all resident interactions with the highest level of hospitality and professionalism – accommodating special requests whenever possible; resolve resident complaints; assist residents in all inquiries in connection with residence/hotel/resort services, hours of operations, key residence/hotel personnel, in-house events, directions, etc.
  • Respond to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence practices.
  • Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves resident packages, groceries, luggage, dry cleaning and flowers.
  • Coordinate with Valet parking staff the retrieval of resident’s vehicles.
  • Manage and provide access to the building(s) and units with all vendor/contractor/homeowners’ service providers and visitors, after previous authorization received, assist with vendor/contractor scheduling, verify identity and provide appropriate residence access for vendor/contractors and homeowners’ service providers.
  • Control entry doors and elevator/lift access.
  • Ensure that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current.
  • Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establish close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations for residents.

Requirements

  • Currently enrolled in undergraduate or graduate school
  • Valid work authorization for the United States

Qualifications

  • Minimum three months of working experience in hospitality or customer service industry (preferred)
  • Educational studies toward a degree in Hospitality, Property Management

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