Residence Manager - Gates - Full-Time Days

About the role

Lifetime Assistance’s mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working here goes beyond a job—it’s a chance to transform lives, including your own. The Residence Manager position is based in Rochester, NY (14624) within the Residential Services department and reports to a Senior Residence Manager. This is a full-time role.

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us.

Responsibilities

• Oversee daily operations of an assigned residence, ensuring high-quality services and supports.
• Supervise, train, and evaluate direct support staff; manage work schedules and provide backup coverage as needed.
• Coordinate and ensure the implementation of individualized service plans.
• Support residents with daily living needs and mentor staff in providing compassionate, person-centered care.
• Ensure compliance with regulatory requirements, including OPWDD competencies such as SCIP and PROMOTE.
• Provide hands-on support as needed, including occasional lifting (up to 35 pounds) and physical activity.
• Flexibility to work at different residential locations depending on agency needs.

Requirements

• Valid NYS driver’s license.

Qualifications

• Associate’s Degree + 3 years experience, OR Bachelor’s Degree + 1 year experience, OR 5 years relevant experience (including at least 1 year in a supervisory role).
• Demonstrated experience supporting individuals with intellectual and developmental disabilities.

Skills

• Strong leadership, communication, and organizational skills; ability to manage teams and ensure quality care.

Benefits

• No-Premium Health Insurance: Access comprehensive healthcare without