Residence Hall Coordinator (Student Services Professional II)

About the role

The Residence Hall Coordinator (RHC) provides leadership, management, and oversight of a student residential community housing approximately 350–800 students within the Residential Education Office at San Diego State University. Reporting to the Associate Director of Residential Education, the RHC is responsible for fostering a safe, inclusive, and developmentally focused living-learning environment that supports student success, retention, and well-being. This live-in position supervises and develops a team of Resident Advisors or Community Assistants, oversees daily operations of a residential facility, manages student conduct processes, responds to crises, and collaborates with campus partners to support a vibrant residential experience aligned with the mission of the Division of Student Affairs and Campus Diversity.

Responsibilities

• Lead and manage a residential community by promoting student engagement, accountability, and inclusive community standards.

• Serve as a Conduct Coordinator and University Judicial Officer, addressing behavioral concerns, adjudicating cases, and promoting student learning and responsibility.

• Participate in a 24-hour on-call duty rotation, responding to student crises and emergencies and coordinating with campus and community partners.

Qualifications

Completed Master’s degree in Higher Education, Student Services, Counseling, or a related field very strongly preferred. Three years of residence hall experience beyond the Resident Advisor is preferred. Presentation and program planning skills, learning community experience, experience as a student conduct officer, crisis intervention including serving in an on-call duty rotation for campus, and student staff supervision are key qualifications.