Residence Hall Coordinator (Student Services Professional II)

About the role

The Residence Hall Coordinator (RHC) provides leadership, management, and oversight of a student residential community housing approximately 350–800 students within the Residential Education Office at San Diego State University. Reporting to the Associate Director of Residential Education, the RHC is responsible for fostering a safe, inclusive, and developmentally focused living-learning environment that supports student success, retention, and well-being. This live-in position supervises and develops a team of Resident Advisors or Community Assistants, oversees daily operations of a residential facility, manages student conduct processes, responds to crises, and collaborates with campus partners to support a vibrant residential experience aligned with the mission of the Division of Student Affairs and Campus Diversity.

Responsibilities

• Lead and manage a residential community by promoting student engagement, accountability, and inclusive community standards.
• Serve as a Conduct Coordinator and University Judicial Officer, addressing behavioral concerns, adjudicating cases, and promoting student learning and responsibility.
• Participate in a 24-hour on-call duty rotation, responding to student crises and emergencies and coordinating with campus and community partners.

Qualifications

• Completed Master’s degree in Higher Education, Student Services, Counseling, or a related field very strongly preferred.
• Three years of residence hall experience beyond the Resident Advisor is preferred.

Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth. Compensation Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines. CSU Classification Salary Range: $4,659 - $6,626/month; hiring salary not expected to exceed $4,659/month. Full Benefits Package Includes Generous Time Off: 15 paid holidays, vacation, and sick leave.Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.Health Coverage: Medical, dental, and vision options at low or no cost.Education Support: CSU tuition fee waiver for employees and eligible dependents.Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.