Reservations Assistant Manager - Amangiri

Key Responsibilities

• Supervise Reservations and PBX colleagues to ensure service standards and policies are upheld.
• Aid in daily departmental reports, correspondence, and audits.
• Support monthly departmental meetings and ongoing team communication.
• Maximize room revenue through upselling and conversion strategies.
• Ensure accuracy of commissions and follow up as needed.
• Handle wholesaler requests and bookings.
• Provide group reservations support for Events and Sales & Marketing teams.
• Act as backup for site inspections and perform Manager on Duty shifts when required.
• Assist with development of resort collateral, website content, and promotional materials.
• Support special events, promotions, and marketing initiatives.

Required Experience & Qualifications

• Excellent verbal and written communication skills.
• Advanced computer proficiency; Opera PMS preferred.
• Strong organizational, multitasking, and time-management abilities.
• Ability to work independently and collaboratively.
• High attention to detail and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits

• Aman Global Complimentary Night Program.
• Access and discount on Food & Beverage Outlets at Amangiri.
• Aman Retail and Spa Treatment discount.
• Uniform provided.
• One meal is provided per shift.
• 401k plan available after 1 year of service with partial match.
• Free Vision, Dental and Life Insurance.
• Paid time off.