Reservation Specialist I

About the Role

Target Hospitality is the largest provider of remote turnkey housing solutions in the United States. Our team delivers comprehensive services, including land acquisition, fast-track construction, facilities management, remote catering, transportation logistics, and specialized security to support workforce housing needs. This role focuses on delivering exceptional customer service to guests within our facilities.

Responsibilities

• Answer all incoming calls in a friendly, energetic, and efficient manner.
• Provide guests with information concerning lodge amenities and services.
• Obtain necessary information from guests and input reservations using INNfinity or other Lodging Management Systems (LMS).

Requirements

• At least one (1) year of experience in a customer service setting, such as hotel/resort reservationist, front desk agent, or equivalent role.
• Exceptional customer service skills and the ability to follow and achieve department goals.
• Excellent communication skills, including pleasant phone manners and the ability to multitask in a fast-paced environment.
• Detail-oriented, energetic, and self-motivated with efficient and accurate typing skills.
• Ability to work independently as well as part of a professional team.
• Effective written and oral communication in English.

Target Hospitality will reasonably modify this job description to accommodate individuals as needed.