Research Support Assistant - Regional to Pennsylvania

Duties & Essential Job Functions

• Counsults with research participants and community partners.
• Communicates with research participants and community partners.
• Supports recruitment, enrollment, and retention efforts.
• Attends and documents local needs assessments with local first responders and providers.
• Participates in community listening sessions.
• Engages with local stakeholders and partner organizations.
• Manages and maintains research data.
• Enters and verifies data in research databases.
• Scores instruments and interview responses.
• Maintains research logs and documentation.
• Prepares materials for interviews, meetings, and community events.
• Assists with coordination of local research activities.
• Provides administrative support related to study operations.
• Maintains consistent communication with TCU IBR research staff.
• Coordinates with local agencies and partners.
• Ensures adherence to study protocols and participant confidentiality requirements.

Required Education & Experience

• High School Diploma or GED equivalent.
• 1 plus year of experience with customers, patients, or clients.

Preferred Education & Experience

• Bachelor’s Degree Required.

Knowledge, Skills & Abilities

• Knowledge of Microsoft Office products and applications.
• Knowledge of Microsoft Office and data entry systems.
• Ability to use strong interpersonal and communication skills.
• Ability to demonstrate strong organization and administrative skills.
• Ability to work independently in community settings.
• Ability to follow structured research protocols and maintain confidentiality.
• Ability to work collaboratively as part of a multi-site research team.

Physical Requirements

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling, lifting/moving items up to 10 lbs. and times of prolonged sitting.

Work Environment

• Combination of field-based (community) and remote/office work.
• Regular travel within the local community required.
• Flexible schedule, including occasional evenings or weekends for community events.