Research Study Assistant

Responsibilities

• Process research subject payment or compensation requests.
• Accurately enter subject information and research visit information in University systems and tracking logs with minimal supervision.
• Data entry may include Protected Health Information (PHI), clinical and billing or other administrative data.
• Effectively communicate and maintain relationships with potential study subjects, participants, clinicians, other health care providers, sponsors, and research office staff to support the successful administration of clinical trials.
• Coordinate financial transactions related to the study, including but not limited to compensation to study subjects for their participation and helping them to troubleshoot any issues.
• Manage and prioritize multiple tasks simultaneously with accuracy.
• Facilitate purchasing of specialized equipment for studies.
• Participate in development of instructions for research staff to effectively and efficiently complete required budget- and finance-related tasks.
• Represent Columbia University Irving Medical Center research as one of its frontline health research personnel and commit to using culturally appropriate communication methods.

Qualifications

• Bachelor's degree or equivalent in education, training and experience.
• Must possess a customer-service orientation, with the ability to interact and collaborate positively, constructively, and effectively with multiple stakeholders.
• Capacity to work semi-independently and successfully within teams in a deadline driven, multi-tasking environment.
• Strong commitment to fostering diversity and equity.
• Able and willing to learn new systems and programs.
• Working knowledge of Microsoft Office, including thorough Excel skills.

Preferred Qualifications

• Bi-lingual (Spanish and English).
• Familiarity with Columbia health and research systems.
• Education in a scientific, health-related, or business administration program or experience with observational research or in laboratory settings.
• Experience with electronic medical records and/or research data entry, including REDCap and Qualtrics.