Research Site Manager
Iterative Health · Southlake, TX · 2 wk ago
On-siteAnalystFull-time
Where You’ll Drive Impact
- Manage day-to-day activities across research site(s), including staff management, problem-solving, and operational planning.
- Create and implement standardized, well-documented clinic workflows that drive operational excellence and support site goal achievement.
- Attend all site selection visits and site initiation visits (SIVs).
- Oversee inventory of study supplies and ensure adequate stock levels at all times.
- Manage site-level purchasing and expenses in line with cost guidelines and profitability goals.
- Act as assigned or backup CRC as needed to manage team workloads while prioritizing site leadership responsibilities.
- Own the full employee lifecycle for site staff (CRCs and RAs), including hiring, onboarding, assignments, development, performance reviews, and offboarding.
- Ensure timely completion of tasks in EMR and CTMS by CRCs and RAs.
- Lead onsite training of clinical operations staff, including onboarding and study initiation visits.
- Maintain effective and ongoing communication with CROs and sponsors.
- Work closely with Principal Investigators and referring physicians to build understanding and enthusiasm for research opportunities for patients.
- Maintain effective communication between site staff, Principal Investigators, and Iterative Health management, including conducting regular site research meetings to discuss study progress and enrollment.
- Identify and manage appropriate third-party vendors; partner with the central Iterative Health team to ensure contracts are fully executed prior to study activation.
What You Bring to the Team
- Bachelor's degree from an accredited institution; science disciplines (biology, chemistry, etc.) preferred, or an equivalent combination of education and experience.
- Minimum 3 years of experience as a senior Clinical Research Coordinator; some management experience preferred.
- Strong written and verbal communication skills.
- Ability to read, interpret, and apply clinic policies and research protocols.
- Proficiency in standard office software; experience with EMR and CTMS platforms preferred.
- Highly organized with the ability to manage multiple priorities and meet deadlines with or without direct supervision.
- Strong problem-solving skills and ability to make sound decisions under pressure.
- Ability to interact professionally with staff, investigators, sponsors, and cross-functional partners.
- Willingness to travel across facility sites and occasionally to company meetings.
Preferred Qualifications
- GI and hepatology clinical trial experience.
- Prior experience in a site management or team leadership role within a clinical research environment.
- Familiarity with Iterative Health tools including CTMS, EMR systems, and Salesforce.
- Experience working within a research site network or multi-site clinical trial environment.
- Knowledge of GCP guidelines and human subject research regulations.