Research Scheduler

About the role

On-site in Irving, TX & Fairfax, VA. The Scheduler will schedule all routine and non-routine medical services with various local healthcare providers for an assigned patient population. In addition, the Scheduler will perform a variety of receptionist, clerical, record keeping and miscellaneous duties in support and care of services provided in an outpatient or inpatient medical setting.

Responsibilities

• Daily confirmation of all on-site clinic and off-site appointments.
• Receive, screen and coordinate telephone calls from healthcare providers.
• Assist with maintaining and updating all provider addresses and phone numbers.
• Receive incoming correspondence and review/forward to appropriate staff.
• Perform a variety of administrative duties including but not limited to answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
• Provide excellent customer service to all internal and external customers.
• Obtain patient information at the time of admission and assist in filling out forms, relevant documents, and case histories.
• Make and distribute daily schedules for doctors and staff.
• Maintain and update physician and patient data.
• Manage the front desk operations.
• Support research staff by coordinating clinical scheduling for clinical trial participants.
• Other duties as assigned.

Requirements

• High School Diploma or GED
• Bachelor's degree and/or certificate program preferred
• Three years of medical clinic administrative or medical scheduling experience preferred

Pay

The potential base pay range for this role, when annualized, is $25,900.00 - $64,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.