Research Program manager IV

About the role

We are seeking an experienced Research Program Manager (Data & Operations) to support a high-impact research organization within a global technology company.

Key Responsibilities

• Own and run the program operating cadence, including intake, planning support, execution tracking, and stakeholder updates
• Improve operational documentation and processes, including templates, trackers, SOPs, and workflows
• Partner cross-functionally to drive alignment, manage dependencies, and unblock execution
• Analyze program and operational data to identify trends, gaps, risks, and improvement opportunities
• Build and maintain dashboards and recurring reports to support leadership and stakeholder decision-making
• Define, standardize, and operationalize KPIs and success metrics, improving clarity and consistency
• Support ad-hoc data requests and synthesize findings into clear insights and recommendations
• Support vendor usage and spend tracking, enabling better forecasting, planning, and optimization

Required Qualifications

• 8+ years of experience in program management, project management, operations, or business operations in cross-functional environments
• 3+ years of experience in analytics- or metrics-focused roles (program analytics, business operations, data analysis, or similar)
• Proven experience building dashboards, reports, and metrics frameworks for stakeholders and leadership
• Strong ability to translate ambiguous problems into structured plans and measurable outcomes
• Excellent communication, organization, and stakeholder management skills
• High level of comfort operating independently in fast-paced environments
• Advanced proficiency with Excel and/or Google Sheets

Preferred Qualifications

• Experience supporting research, research operations, product insights, or user research teams
• Working knowledge of SQL and/or BI tools such as Tableau, Looker, or Mode
• Experience using AI-enabled tools to improve reporting, synthesis, documentation, or workflow efficiency
• Strong judgment around data quality, privacy, and responsible AI usage

Education

Bachelor's degree in an analytical, quantitative, or related field (or equivalent experience)

About PROLIM Corporation

PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services. Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.