Research Program Manager

About the role

Join the Cleveland Clinic Florida team at the Krupa Center in Weston, where you will work alongside highly skilled and compassionate caregivers and board-certified physicians to provide patient-first healthcare. Cleveland Clinic is consistently recognized as one of the top hospitals in the nation, offering quality preventive care, management of chronic conditions, and comprehensive services for the entire family. At Cleveland Clinic, you will receive strong support and recognition, collaborate with dedicated professionals, and build a rewarding career with one of the world’s most respected healthcare organizations.

As a Research Program Manager, you will lead and oversee a multidisciplinary research team supporting a diverse portfolio of research programs at Weston, with the largest focus on the Heart, Vascular & Thoracic Institute (HVTI). You will supervise research staff, including research nurses and coordinators within HVTI, while also supporting departments with growing research portfolios, such as Infectious Disease, Allergy, and Imaging. This role requires the ability to quickly pivot between disease specialties, as no two days are the same.

Responsibilities

• Oversee the organization and execution of research protocols with the proper allocation of resources and adherence to research protocol requirements, including:
  • Timely completion and communication of regulatory documents
  • Development of data capture and monitoring plans
  • Reporting of Serious Adverse Events as they occur
  • Completion of Food and Drug Administration (FDA) and sponsor forms in accordance with GCP timelines
• Oversee the research operations for the assigned cluster of departments/centers and/or multi-center academic trial research team, including:
  • Financial management of research activities in compliance with sponsor regulations and/or contract parameters
  • Development of the annual research budget
  • Maintaining administrative data and reporting on research activity
• Oversee research personnel, ensuring orientation and training in standard operating procedures (SOPs) in compliance with sponsoring organization, external regulatory agencies, and central research administration offices, as well as performance management, career development, corrective action, and terminations.
• Ensure equitable distribution of workload and allocation of resources.
• Oversee the development of training materials and education of research personnel, fellows, and staff in study execution and management.
• Serve as primary contact for investigators, regardless of funding source, to facilitate research project development, processing, and approval routing through the appropriate central research administration offices and systems as defined by institutional guidelines and procedures.
• Ensure accurate, complete, and timely data entry and review and monitoring of available reports.
• Monitor study budgets to ensure compliance with billing guidelines.
• Determine and monitor budgets for the appropriate use of human and material resources.
• Ensure adherence to the guidelines regarding billing and reimbursement, maintaining familiarity with current and changing reimbursement patterns in order to proactively change processes to ensure revenues.
• Develop study budgets, identify patient care charges, and assist the Principal Investigator in determining standard of care vs. research charge.
• Negotiate industry-sponsored research budgets.
• Serve as the clinical trial management system liaison for the assigned research operation cluster; ensure the proper use and ensure accurate, complete, and timely data entry of study demographics and patient visit calendars for the development of realistic study budgets.
• Serve as point of contact for the research billing process for the assigned research operation cluster; monitor and review study budgets to assure adherence to study protocol billing and reimbursement guidelines.
• Determine and monitor budgets for the appropriate use of allocated resources, maintaining familiarity with current and changing reimbursement patterns in order to proactively change processes to ensure revenues.
• Other duties as assigned.

Requirements

• Bachelor’s Degree in Business Administration, Science, or a related field required
• Five years of clinical research experience, including project management, financial administration, and supervision
• Critical thinking skills, decisive judgment, and the ability to work with minimal supervision
• Within 90 days of hire, must successfully complete certification in Human Subjects Research as required by Responsible Conduct of Research guidelines adopted by the Cleveland Clinic

Preferred Qualifications

• Advanced degree in healthcare, science, or business (may offset some of the experience requirements)
• Prior experience in direct supervision of personnel
• Prior clinical experience in specialty area
• Research experience coordinating regulated research projects
• Prior experience with a mixed clinical research portfolio (e.g., corporate-sponsored, investigator-initiated, federal grants)
• Prior experience with multiple research platforms (e.g., eReg, CTMS, EDCs, Oracle)
• Research certification from a recognized clinical research organization may be preferred for specific disease-based areas

Physical Requirements

• A high degree of dexterity to produce materials on a computer
• Requires normal or corrected vision and hearing to normal range
• Ability to effectively communicate verbally with employees
• Extensive sitting and frequent walking, occasional lifting or carrying of 5 to 15 pounds
• May require working irregular hours

Personal Protective Equipment

Follows standard precautions using personal protective equipment as required.

Schedule

A caregiver in this role works a flexible schedule in Florida, Monday through Friday, from 8:00 a.m. – 5:00 p.m. After 90 days, this position follows a hybrid schedule, with the opportunity to work one remote day per week.

Pay

Pay Range Minimum Annual Salary: $69,600.00

Maximum Annual Salary: $106,132.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).