Research Manager

About the role

Change Craft is a California-based strategic communications agency that helps public agencies, nonprofits, and mission-driven organizations solve complex public challenges through applied research that informs communications campaigns, public policy, community engagement, and program design.

Responsibilities

• Lead mixed-methods research projects from design through reporting
• Design surveys, interview guides, focus group protocols, discussion guides
• Conduct literature reviews and environmental scans
• Develop sampling plans and methodologies
• Ensure research quality and methodological rigor
• Analyze quantitative and qualitative data using SPSS and other tools
• Identify meaningful patterns, themes, strategic implications
• Translate findings into clear, actionable recommendations
• Prepare executive summaries, research reports, presentations, client deliverables
• Present findings to internal teams and clients
• Manage multiple concurrent research projects
• Develop project timelines, budgets, work plans
• Cook up internal teams and external partners
• Monitor project progress and ensure deadlines are met
• Mentor Research Analysts and junior staff
• Review research instruments and deliverables
• Support continuous improvement of research methods and AI-assisted workflows
• Contribute to the growth of Change Craft's research practice

Requirements

• Master's degree or PhD in Public Health, Psychology, Sociology, Behavioral Science, Social Science, Public Policy, Education, Evaluation, or a related field
• 3+ years of applied research experience
• Experience managing research projects from design through reporting
• Strong qualitative and quantitative research skills
• Experience using SPSS for quantitative analysis
• Experience designing and conducting surveys, interviews, and focus groups
• Excellent analytical writing and presentation skills
• Experience producing client-ready reports and recommendations
• Strong project management and organizational skills

Preferred Qualifications

• Experience with government, nonprofit, public health, education, or social impact clients
• Experience evaluating communications or behavior change campaigns
• Familiarity with AI-assisted research workflows (Elicit, Consensus, NotebookLM, Claude, ChatGPT)
• Experience mentoring junior researchers
• Experience with NVivo, Dedoose, Qualtrics, SurveyMonkey, or similar platforms
• Bilingual English / Spanish

Compensation & Benefits

• $75,000–$105,000 per year, DOE
• Medical, mental health, dental, and vision coverage
• Paid time off, life and short-term disability insurance
• 18 observed company holidays and civic engagement days, including annual winter break

Location

Remote anywhere in the US. Hybrid available if located in Sacramento.

Status

Full-time

Travel

5-15% for client meetings, site visits, and team convenings

Reports to

Director, Insight & Program Design

Application

Apply here