Research Manager

About the role

IMS Legal Strategies is a trusted partner to law firms and corporations worldwide, providing the expertise and technology needed to solve dispute-related challenges and protect reputations. IMS delivers strategic solutions for the entire litigation lifecycle, including advisory and analytical support, specialized expert witness services, data-driven jury consulting, powerful trial graphics, and seamless presentation technology. Our integrated teams have decades of practical experience in more than 65,000 cases and 6,500 trials. “Together, we win” is the IMS company motto and a genuine philosophy that guides our work with clients, experts, and one another.

Job Summary

The Research Manager (RM) manages consumer survey research projects, including research design, survey programming, data collection, data analysis, report writing, and client communication. Success in this position requires consumer survey research experience, keen attention to detail, excellent written and verbal communication skills, and good client management skills. The successful candidate will have completed a Master’s degree or Bachelor’s degree and will preferably have professional work experience in survey research, consulting, or marketing.

Requirements

Essential Duties & Responsibilities

• Design surveys and experiments: develop draft questionnaires and stimuli, develop draft sampling plans, and conduct background research
• Program surveys: program questionnaires, check programs, and coordinate with programming vendors
• Collect data: manage sampling using DIY platforms and coordinate with sample vendors
• Analyze data: draft code frames, code responses to open-ended questions, and tabulate data
• Write reports: draft and proofread reports that clearly and concisely explain the research methodology, key findings, and conclusions
• Communicate with clients: provide clear insights during client calls and presentations
• Manage research projects: ensure projects are completed on time and within budget, coordinate the work of other staff on assigned projects
• Manage other assigned projects and administrative duties

Skills & Experience

• Master's degree and professional experience or internship in survey research, marketing, consumer psychology, and/or sensory science; or a Bachelor's degree and 2+ years of professional experience in survey research, marketing, consumer psychology, and/or sensory science
• Strong data analysis skills, including experience using R, SPSS, or other statistical analysis software
• Experience programming questionnaires in Qualtrics or other survey programming software
• Strong interpersonal skills and the ability to work collaboratively with clients, vendors, and colleagues
• Excellent verbal and written communication skills
• Acute attention to detail, including the ability to identify and resolve complex problems

Education & Technical Requirements

Must have completed a Master’s or Bachelor’s degree in marketing, business, sensory science, or a research-based social science, such as psychology, communications, or political science

Location

This position is 100% remote and supports east to west coast time zones. Preference is for candidates who reside on the west coast and are on Pacific Standard Time.

Benefits

• Competitive compensation package with 401K match
• Flexible PTO and 12 paid holidays
• Robust health and welfare benefits, including medical, dental, vision, HSA, short-term disability, long-term disability, and life insurance, all with generous company contributions
• Career development programs supported through an integrated Learning Platform
• Talent Identification Program to recognize and reward our high-performing, high-potential team members through career growth opportunities and unique development experiences
• Values-driven culture based on respect, care, growth, and excellence