Research Information Systems Specialist (RISS)

About the role

The Kinder Institute for Urban Research seeks a full-time Research Information Systems Specialist (RISS) to serve as the systems and workflow enablement partner for the PM & Compliance function and KIUR teams.

Responsibilities

• Design, maintain, and improve technical workflows and knowledge systems that support project management and operational processes across KIUR.
• Ensure that tools such as Monday.com, Box, Adobe, and related cloud-based systems are organized, usable, aligned with approved processes, and capable of supporting institute reporting and team execution.
• Partner with Senior Project Managers and the Director of PM & Compliance to ensure systems align with approved PM methods, reporting expectations, and process changes.
• Clean, organize, and help govern Box.com folders and related file systems to improve access, consistency, archiving, and institutional knowledge management.
• Create and maintain Adobe forms, e-signature workflows, templates, and process-support materials for PM and KIUR operational needs.
• Develop, refine, and maintain user guidance, templates, training materials, and standard configurations for PM-related tools and systems.
• Provide training and user support to PM staff and KIUR teams related to Monday.com, Box, Adobe, and other approved systems.
• Build or support boards and workflows for KIUR teams seeking process-support structures in collaboration with those teams and the appropriate PM leadership.
• Support reporting needs by developing dashboards, extracting information, and helping staff use systems consistently enough to support meaningful reporting.
• Manage permissions, user setup, and routine maintenance tasks within approved systems, as assigned.
• May support intake systems for PM or operational requests.
• May audit system usage and recommend opportunities to improve adoption, structure, or governance.
• May assist with the technical organization of documentation supporting PM, compliance, and cross-functional workflows.

Requirements

• Bachelor’s degree
• 1+ years of experience supporting cloud-based systems, workflow platforms, business process improvement, or related operational systems

Qualifications

• In lieu of the education requirement, additional related experience, above and beyond what is required, may be substituted on an equivalent year-for-year basis.
• In lieu of the experience requirement, additional related education, above and beyond what is required, may be substituted on an equivalent year-for-year basis.

Skills

• Strong technical aptitude, training ability, and customer-service orientation
• Problem sensitivity: the ability to recognize when something is wrong or is likely to go wrong; it does not involve solving the problem, only recognizing there is a problem
• Verbal and written communication skills, including report preparation and presentation
• Documentation and specification skills to share information in a clear and concise manner

Workplace Requirements

• Occasional travel
• Periodic evening and/or weekend work as needed

Workplace Location

This position is offered as a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration. [3 days in-office / 2 days remote]. Per Rice policy 440 , work arrangements may be subject to change.

Hiring Range

This is a full-time, benefits-eligible position, and the hiring salary is $60,000-$62,000 annually, depending on skills and experience. Exempt (salaried) positions under FLSA are not eligible for overtime.

Additional Functions

• May support intake systems for PM or operational requests.
• May audit system usage and recommend opportunities to improve adoption, structure, or governance.
• May assist with the technical organization of documentation supporting PM, compliance, and cross-functional workflows.