Research Consultant

About the role

As a Research Consultant on our Customer Success Team, you'll play a crucial role in empowering our clients—many of the world's leading brands—with your guidance and professional support to manage their projects to success with the help of our Agile Insights Platform. Your deep knowledge of communication and research methods will make a direct and visible impact on our business.

Responsibilities

• Guide clients through complex research needs through sophisticated online survey design.
• Delight and surprise our clients with bespoke and novel insights and approaches.
• Mentor and coach junior team members, sharing your broad expertise in market research.
• Train new customers on our software and inspire them to use it independently.
• Become a product expert and effectively respond to customer inquiries.
• Act as a trusted partner, ensuring our software becomes an essential part of your clients' daily work.

Requirements

• Degree in economics, social sciences, or psychology with a focus on market research, marketing, or statistics.
• 3+ years of experience in survey-based marketing research (e.g., pricing, advertising impact, product innovation, packaging design, branding).
• Strong theoretical and practical knowledge of study and questionnaire design.
• Firm grasp of quantitative methods like A/B tests, MaxDiff, TURF, Conjoint, Van Westendorp, and Implicit/System 1.
• Exceptional project management skills and the ability to thrive under pressure.
• Excellent consulting and communication skills with a winning presence.

Benefits

• Flexible work environment: flexible PTO, flexible working hours, and remote/hybrid opportunities. Opportunity to work abroad for up to 6 weeks per year.
• Ongoing learning: dedicated learning budget for every employee and company-wide workshops.
• Wellness: full benefits (health, dental, and vision), support from certified mental health first aiders, and global mental health days twice a year.
• Diverse & inclusive community: global team with a commitment to advancing education and awareness.
• Financial wellness: 401k program with a 3.5% annual match.
• Team bonding: team offsites, summer and holiday parties.

Pay

$80-90k Base Salary + 10% Bonus

About Us

quantilope automates consumer research with AI-driven solutions to support data-driven decision making. Founded in 2014, we're recognized for our innovation and rapid growth. We provide insights in brand awareness, market segmentation, advertising testing, product concepts, pricing analysis, and more for 300+ brands. We celebrate and welcome all people regardless of their gender identity, age, sexual orientation, race, religion, or ethnicity, believing that the best ideas come from diverse perspectives and experiences.