Research Assistant

Draftomat is looking for a Research Assistant to contribute to customer service, scheduling, gardening and landscape-related operations, order coordination, project support, and vendor administration. The role is full time and 100% remote, open to candidates throughout the United States.

Responsibilities

• Gather, organize, and summarize research relevant to customer service, scheduling, gardening and landscape-related operations, order coordination, project support, and vendor administration using approved public, internal, customer, or market sources.
• Review source quality, capture relevant facts, and keep notes that distinguish evidence from assumptions.
• Organize findings in spreadsheets, research logs, summaries, or presentation-ready formats across customer scheduling and service operations.
• Analyze patterns, themes, market information, survey results, or competitor activity as assigned.
• Prepare concise written summaries that explain findings, limitations, and recommended follow-up while supporting customer scheduling and service operations.
• Maintain source references, research files, and confidential information in an organized manner.

Requirements

• Strong online research, reading comprehension, organization, and written-summary skills.
• Comfort using spreadsheets, search tools, survey data, and shared research documentation.
• Ability to compare sources critically and avoid presenting unsupported conclusions as facts.
• Good numerical and analytical reasoning for interpreting basic trends and survey results.
• Strong attention to detail and consistent citation or source-tracking habits.
• A pre-employment background check is required.

Pay

$63,000 - $69,500 per year

Schedule

• Full Time
• 100% Remote — United States