Research and Business Analytics Director

About the role

The Research and Business Analytics Director will lead cross-functional teams to deliver successful projects involving research and discovery, program evaluation (especially training programs), and data analysis and reporting. They will provide direct support to executive-level clients by exploring disparate data sets to create data-driven narratives that prove impact. This is a hybrid role, requiring at least two days per week on site at Reingold’s headquarters in Alexandria, VA.

Essential Functions

• Lead cross-functional teams to deliver successful projects involving research and discovery, program evaluation (especially training programs), and data analysis and reporting.
• Provide direct support to executive-level clients by exploring disparate data sets to create data-driven narratives that prove impact.
• Design and develop evidence-based strategies and plans for complex data projects and present them to internal and client audiences.
• Contribute to the department’s capacity-building and growth efforts, including writing language for proposals to win new work and identifying emerging industry trends.
• Oversee a team of junior analysts and technical developers to translate business requirements into client-ready solutions (dashboards, apps, automations).
• Use Excel to analyze and report on a wide range of quantitative and qualitative data, including creating graphs, writing key takeaways, and translating findings into recommendations.
• Identify and address opportunities to increase project team efficiency and impact through technology solutions, especially artificial intelligence (AI).
• Manage budgets and ensure compliance with project requirements; reduce risks and capitalize on opportunities.
• Uphold industry standards for data quality, reporting integrity, and project management.
• Participate in department staffing, strategy, and prioritization decisions.

Required Qualifications

• Bachelor’s degree in business administration, management, or a research-oriented social science.
• At least eight years of experience, including in account management, consulting, or similar customer service roles.
• At least two years of experience managing teams and reviewing others’ work for accuracy and strength.
• Experience with research methodologies, especially survey design and focus groups.
• Advanced proficiency in Excel, including nested formulas, pivot tables, and dual-axis graphs.
• Proficiency in PowerPoint and Word, especially formatting graphs and tables.
• Ability to obtain a U.S. Public Trust determination.
• Exceptional writing and speaking skills.
• Critical thinking skills, with a mindset for both the big picture and the small details.
• Ability to prioritize and complete work with minimal supervision.
• Strong organizational skills and a reputation for being detail-oriented.

Preferred Qualifications

• Master’s degree in business administration or data science.
• Exposure to Microsoft Power BI, Apps, Automate, or Pages.
• Experience working with government clients or with health data.
• Credentials or coursework related to project management (e.g., PMP).
• An interest in education, health care, or military or veteran communities.
• Innate desire for continual performance improvement.
• Aptitude and passion for learning new technologies.
• Entrepreneurial spirit and a positive attitude.