RESEARCH ANALYST (CHICAGO, IL)

Salary: $70,000–$75,000

About the role

At E15, we deliver next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries. We help companies make forward-looking decisions that benefit their business and their guests.

The research analyst will work closely with various teams to understand their insight needs and support the development and execution of research that addresses key business objectives. You’ll gain hands-on experience across a variety of methodologies—from syndicated market research to custom surveys and focus groups—to uncover current and future customer needs. You will support all phases of the research process, including development, analysis, interpretation, and reporting, helping turn data and findings into meaningful insights for the business.

Successful analysts are curious about why consumers behave the way they do; are comfortable moving between data and business questions; and can turn that data into a story. Over time, you’ll build expertise in Compass industries, deepen your qualitative and quantitative research skills, and become a trusted insights partner to stakeholders across the business.

Responsibilities

• Support the execution of qualitative and quantitative research studies
• Analyze primary data gathered via qualitative and quantitative studies as well as secondary research pulled from syndicated sources, such as MRI and Datassential, to determine consumer preferences and identify improvement and growth opportunities
• Translate business questions into research objectives and contribute to the development of surveys, discussion guides, and other research instruments
• Identify key themes surfacing from both primary and secondary research and turn them into actionable findings that move the business forward
• Manage multiple projects at one time delivering consistent quality
• Develop reports that clearly visualize data and communicate findings and recommendations to clients, operators, business analysts, and executive audiences

Requirements

• Bachelor’s degree
• 1+ years of relevant research, insights, or analytics experience
• Experience analyzing qualitative and/or quantitative data
• Excellent writing and communication skills, with the ability to communicate complex information clearly, concisely, and accurately
• Exceptional attention to detail, with the ability to independently proof work for accuracy, consistency, and clarity
• Strong proficiency in Microsoft Excel and PowerPoint, including the ability to organize and analyze data in Excel and create polished, client-ready reports in PowerPoint

Preferred Skills

• Experience working with syndicated or secondary research sources (e.g., Nielsen, MRI, Datassential)
• Experience in the food or hospitality industry
• Experience with survey platform(s), such as Qualtrics, Decipher, or SurveyMonkey

Benefits

• Medical, dental, and vision insurance
• Life insurance / AD&D
• Disability insurance
• Retirement plan
• Paid time off
• Holiday time off (varies by site/state)
• Associate shopping program
• Health and wellness programs
• Discount marketplace
• Identity theft protection
• Pet insurance
• Commuter benefits
• Employee assistance program
• Flexible spending accounts (FSAs)
• Paid parental leave
• Personal leave