Research Analyst and Program Assistant

Institutional Research, Assessment, and Accreditation Support

Coordinate and respond to external surveys, ad-hoc, and routine queries about college facts and statistics.
Find, retrieve, and process information from public higher education and internal data sources.
Manage survey data collection processes, including incentive payments and data collection timelines.
Provision Qualtrics survey system users, and provide technical support for user provisioning issues.
Work as a part of the IR team on diverse projects, including reaccreditation.

Research Analyst

Under the direction of senior IR team members, conduct research design and analysis, including the development of automated systems to process structured data collected from administrative records, surveys, and other means.
Clean, combine, restructure, and aggregate data from multiple sources to support research objectives and provide clear, accurate tables, data visualizations, reports, and slide decks.

Administrative Support

Process invoices, maintain records, and track expenditures for the IR office.
Proofread and number-check reports, enter data, prepare documents for publication and presentation.
Maintain website documents to ensure that information is up-to-date.
Develop and maintain organization of documents, including IRB and NDA records; implement document retention policy.
Maintain IR project list including tracking timelines and confirming deliverables for IR team.

Minimum Qualifications

• Bachelor's Degree and 1-5 years' experience in social science or educational research, analytic, statistical, or data-related work.
• Hands-on experience gained during undergraduate or graduate education may be included.
• Knowledge of data wrangling, data presentation, and research methods.
• Advanced knowledge of G-Suite and MS Office, including graphing, document formatting, and data management capabilities.
• Demonstrated track record as a proactive learner.

Skills

• Excellent attention to detail, strong organizational, writing, and data visualization skills;
• Comfort with quantitative data.
• Ability to manage multiple projects and deadlines independently.
• Demonstrated track record as a proactive learner.
• Excellent communication skills, including visual, verbal, and written communication.

Compensation

In addition to a competitive benefits package, pay for this role is typically between $27.17 - $33.21 hourly covering the middle half of market compensation. Actual compensation will vary based on individual qualifications.

About Smith College

Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Equal Opportunity Employer

Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination. The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law.