Research Administration Analyst (multiple opportunities)

About the role

Reporting to the Executive Director, the Research Administration Analyst is responsible for providing centralized award setup and modification services on behalf of participating University units, supporting the accurate, timely, consistent, and compliant administration of sponsored research awards. The Research Administration Analyst owns assigned award setup and modification transactions from intake through successful completion.

Responsibilities

• Centralized Award Setup and Modification Services (60%): Managing assigned award setup and modification transactions from intake through completion within RAC's centralized service model by:
  • Reviewing award documents, requests, and supporting materials to determine required processing actions and institutional requirements.
  • Initiating award setup and modification transactions in SAGE and related systems while ensuring data accuracy, completeness, and compliance.
  • Coordinating with departmental, central office, and research stakeholders to resolve routine issues and obtain required information.
  • Monitoring transaction progress, validating completed actions, and communicating status, requirements, and outcomes to stakeholders.
  • Managing a high-volume workload and meeting established service, quality, and productivity expectations.
• Standardized Process Execution, Documentation, and Quality Control (25%): Executing work in accordance with RAC operating standards by:
  • Applying established procedures, decision tools, service standards, and quality-control practices.
  • Maintaining complete, accurate, and auditable transaction documentation and records.
  • Performing quality reviews to ensure consistency, compliance, and accuracy of completed work.
  • Identifying recurring issues, documentation gaps, and processing risks for leadership review.
  • Supporting implementation of updated procedures, workflows, and operating practices.
• Customer Support and Cross-Functional Coordination (10%): Service-oriented coordination and communication by:
  • Serving as the primary operational contact for