Rescue Ready Service Agent

About the role

Rescue Ready Service Agents are the front line of Rescue Ready Services. Our Service visit customer locations to verify the Rescue Readiness of their AED equipment. Rescue Ready Service Agents ensure that AEDs are always ready for the rescue by replacing batteries and pads prior to expiration and by visually inspecting equipment on an annual basis. Our services are also available for AED installation services and to assist with AED swap outs.

Responsibilities

• Physical Annual Inspection of every assigned AED in the defined territory
• Occasional assistance with placement and installation of AEDs at customer locations
• Replacement of Pads & Batteries as needed
• Post Event support and data retrieval from AEDs
• Reporting issues through the Rescue Ready Services Ticketing System
• Assist as needed with special projects in the field

Requirements

• Fire/Police/Military/EMS background strongly preferred; Veteran Status is required
• Certified in CPR/AED/FA is preferred
• Ability to operate computer equipment and a smart phone with the Check AED mobile application
• Must pass a full background check and drug screening prior to hire
• State issued driver’s license is required
• A smart phone or tablet is required to use the mobile application (not provided)

Physical Demands

• Standing: Occasionally
• Walking: Occasionally
• Sitting: Occasionally
• Lifting: Occasionally
• Carrying: Occasionally
• Pushing: Occasionally
• Pulling: Occasionally
• Talking: Occasionally
• Hearing: Occasionally
• Repetitive Motions: Required
• Eye/Hand/Foot Coordination: Required

Working Conditions

• Extreme cold
• Extreme heat
• Humid conditions
• Wet conditions
• Noise: Rarely
• Hazards
• Temperature Change
• Atmospheric Conditions
• Vibration

Pay

The hourly pay rate for this position is $21.23 to $44.80. Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate.

Benefits

Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.