Resale Shop Manager

Key Responsibilities

• Oversee day-to-day operations of the resale shop
• Manage, train, and support a team of staff members
• Ensure donations and inventory are sorted, priced, and merchandised effectively
• Maintain strong visual standards and an appealing store layout
• Lead by example with a hands-on approach to daily tasks
• Use technology and systems to support operations and organization
• Create, manage, and post regular social media content to promote inventory, drive traffic, and generate sales while maintaining a consistent brand presence.

Qualifications & Skills

• Previous experience managing people in a retail environment
• Thrift store, resale, or secondhand retail experience strongly preferred
• Strong knowledge of brands and ability to identify quality items
• Creative eye with a flair for design and merchandising
• Tech savvy and comfortable learning new systems
• Familiarity with social media platforms
• Vibrant, outgoing personality with strong leadership skills
• Excellent multitasking, prioritization, and problem-solving abilities
• Self-motivated and team-oriented

Physical & Work Requirements

• Ability to lift 50–100 lbs and move furniture as needed
• Comfortable performing physical work and occasional unpleasant tasks
• Flexible schedule including weekends and varied shifts