Resale Event Management Specialist

Job Summary

A Resale Event Management Specialist provides skills in detailed set up of events with trouble shooting and alert monitoring for changes and updates on multiple online retail sites. This is an exceptional opportunity to gain applied experience in an eCommerce organization.

About the role

This position is full time and will be work from home based with a Chicago location office space available. We require a flexible work schedule which includes evenings and weekends. On-call work is required within a rotating schedule.

What You Will Be Doing

• Apply appropriate settings in our system to activate resale events, making them visible on our retail sites.
• Apply links for proper inventory display on multiple resale platforms.
• Verify event information for inventory listing.
• Monitor/apply data changes as needed to ensure event integrity and accuracy.
• Create/adjust artist and venue names as needed.
• Track multiple events and settings for reporting purposes.
• Troubleshoot and respond to customer needs.
• Identify system updates for continued process improvements.
• Maintain continuous inventory flow through the TMR systems.
• Provide support coverage through on-call and adjusting work hours.

What You Need to Know

• High School Diploma or equivalent
• Strong organizational skills
• Ability to manage multiple tasks and interpret complex data
• Proven problem-solving skills with attention to detail and follow-up
• Excellent verbal and written communication skills
• Self-directed and effective working independently, yet equally comfortable contributing in a team environment
• Strong computer skills including MS Office and Outlook
• Knowledge/Interest in live entertainment events is desired with a focus on sporting events
• Flexible schedule, including evenings and weekends is necessary

Benefits & Perks

• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events.

Hiring Practices

The Expected Compensation For This Position Is $18.81 USD - $23.51 USD Hourly Pay is based on a number of factors including market location, qualifications, skills, and experience.