Resale Event Management Specialist

Job Summary

Job Description

About the role

The Resale Event Management team is responsible for the platform that facilitates resale events. This platform manages the database of events and associated information, ensuring inventory flows to various retail sites.

Responsibilities

• Apply appropriate settings in our system to activate resale events, making them visible on our retail sites.
• Apply links for proper inventory display on multiple resale platforms.
• Verify event information for inventory listing.
• Monitor/apply data changes as needed to ensure event integrity and accuracy.
• Create/adjust artist and venue names as needed.
• Track multiple events and settings for reporting purposes.
• Troubleshoot and respond to customer needs.
• Identify system updates for continued process improvements.
• Maintain continuous inventory flow through the TMR systems.
• Provide support coverage through on-call and adjusting work hours.

Requirements

• High School Diploma or equivalent.
• Strong organizational skills.
• Proven problem-solving skills with attention to detail and follow-up.
• Excellent verbal and written communication skills.
• Strong computer skills including MS Office and Outlook.
• Knowledge/Interest in live entertainment events, particularly sporting events.
• A flexible schedule, including evenings and weekends.
• Able to work on-call and adjust work hours.

Qualifications

• Self-directed and effective working independently, yet comfortable contributing in a team environment.

Skills

• Comfortable working as a team with cross-functional knowledge and support.
• Confident with decision-making.

Benefits & Perks

• Health: Medical, Dental, and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs).
• Yourself: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets.
• Wealth: 401(k) program with company match, Stock Program Reimbursement.
• Family: New parent programs & support including caregiver leave and infertility support.
• Career: Tuition reimbursement, student loan repayment internal growth and development programs & trainings.
• LIFE AT TICKETMASTER: Volunteer time off, crowdfunding network.

Equal Employment Opportunity

We are committed to equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

Hiring Practices

All hiring decisions are made with human review. The Expected Compensation For This Position Is $18.81 USD - $23.51 USD Hourly Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.