Req:: Account Manager - Japanese Bilingual _ Plano, TX

About the role

The Account Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The Account Manager will be engaged in a variety of tasks including sales, business development, account ownership, project management, coordination, customer & partner relationship management, negotiation, partner management.

Responsibilities

• Business Development for Client US IT services
• Building Proposal for key projects and aligning it as per customer need
• Scheduling Internal/External sync with stakeholders
• Maintaining strong relations with key personnel
• Acquiring a thorough understanding of key customer needs and requirements
• Expanding the relationships and business portfolio with customers by continuously proposing services and solutions that meet their objectives
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular reports of progress and forecasts to internal and external stakeholders
• Manage accounts from a sales relationship perspective and be responsible for the end-to-end sales cycle
• Vendor/Partner management for Joint delivery of Services
• Supporting team expansion initiative for technical project at client location
• Account farming, expanding existing accounts by engaging in active discussions with customers with Client US IT services expansion

Requirements

• Graduate or bachelor's degree in business administration or in a related field
• Bilingual in Japanese and English with strong English communication
• 3+ years of experience in IT industry in Account management and business expansion area
• Ability to be client facing by interacting with our clients and their executive leadership
• Creative problem-solving abilities and an analytic and qualitative eye for reasoning
• Self-starter with a knack for taking initiative and "getting things done"
• Have a passion for your work and an ability to apply that passion to both daily tasks and larger projects
• Ability to work with a remote team via collaboration tools (Chat, Email, and Video Conferences)
• Ability to prioritize and complete multiple tasks with little to no supervision
• Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort

Location: Plano, TX