Representative, Museum Lead Guide

About the role

The Juliette Gordon Low Birthplace Museum is seeking a full-time (hourly) Museum Guide to lead tours and Girl Scout programs. The position involves educating visitors about the history of the Birthplace, the life of Juliette Gordon Low, Girl Scouts, and the Progressive-Era.

Responsibilities

• Provide tours about the history of the Birthplace, the life of Juliette Gordon Low, Girl Scouts, and the Progressive-Era to the public
• Speak in front of Girl Scout troops and general visitors of all ages and backgrounds on a regular basis and respond to inquiries from visitors
• Serve as a communicative touchpoint between supervisor and the part-time staff of the Birthplace in ensuring all standards and protocols are maintained
• Lead Girl Scout and school groups in hands-on activities based on training and materials provided
• Continuously improve and maintain knowledge of site history, Girl Scout history, and current Girl Scout program with self-guided research and readings
• Participate in peer trainings and present to peers on topics relevant to the site’s history
• Assist with office work, reservations, customer service, maintaining and organizing program supplies and spaces, and other aspects of frontline operations as needed
• Engage in professional development related to the museums and institutions industry

Requirements

• Demonstrated background or interest in public history, museum education, or informal learning environments
• Ability to effectively engage diverse audiences, particularly youth, through interactive and educational experiences
• Excellent verbal communication and storytelling skills, with the ability to make historical content accessible, engaging, and engaging
• Interpersonal effectiveness and the ability to build positive, professional relationships
• Reliability and accountability in supporting team operations and responsibilities
• Team orientation and ability to collaborate effectively with colleagues
• Strong work ethic and professionalism in a fast-paced, public-facing environment
• Exceptional verbal communication skills
• Comfortable working with children of all ages
• Comfortable presenting to groups and managing group dynamics
• Ability to conduct and build on historic information and academic research for tours and activities
• Ability to adapt information and activities for various ages and abilities
• Proficient math and computer skills, including MS Office

Qualifications

• High School Degree Required
• Prior experience in museums and/or institutions, with a desire to engage more professionally within the industry
• Previous engagement with American History in a higher educational capacity is preferred
• Background and understanding of the Girl Scouts organizational history and current ethos
• Prior experience in an assistant manager capacity
• Prior and extensive experience (3+ years) in museum and/or institutions
• Background with the GSUSA organization
• Prior engagement in detailed academic historical research preferred
• Prior experience with reservation platform of FareHarbor preferred

Skills

• Public speaking and presentation skills
• Research and academic writing skills
• Customer service and interpersonal skills
• Organizational and multitasking skills
• Adaptability and flexibility

Benefits

GSUSA offers a competitive employee salary and benefits package that includes:

• Paid Time Off: 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays, and year-round early closures on Fridays and preceding most holiday weekends.
• Medical and Behavioral Health Coverage: Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
• Dental and vision coverage
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
• Company-paid life insurance
• Flexible work arrangements
• 12 weeks of paid parental leave
• 401(K) with company match
• Short and Long-Term Disability for salary continuation
• Health and Wellness Classes and Activities throughout the year

Pay

$15.00 hourly

Schedule

This is a full-time position with benefits. Days and hours of work are Sunday through Thursday with occasional adjustments based on tour and program reservations. Some holiday work is required.