Representative - Customer Service (Mid Level)

Join a Global Leader in Workforce Solutions - Net2Source Inc. Who We Are Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price. Job Title: Customer Service Representative (Mid Level) Location: Golden, CO 80403 Duration: 4 Months Contract (Possible extension) Job Description: The Customer Service Representative provides sales, product support and logistical services to clients to assist the organization in achieving its sales objectives and maintaining outstanding customer satisfaction. Work with internal departments to ensure client product and service needs are being met in a timely manner. The position is responsible for a broad range of activity, requires excellent time management skills, communication skills, and the ability to manage multiple responsibilities while meeting company and client expectations.Based on prospective client requirements, generate and provide sales quotations in an effort to gain new clients and generate revenueMaintain client product profiles based on historical purchases and proficiency testing enrollment in order to generate and distribute client quotations on an ongoing basisCreate and maintain client pricelists and discount pricing agreementsProcess client orders, generate required paperwork and documentation to be provided with product shipmentPrepare client orders for shipment, ensuring accuracy of selected products and complete and accurate product paperwork/documentationPrepare and complete custom paperwork including Rapid Returns and Fast Tracks following guidelines in preparation for shippingHandling of incoming customer support calls, emails, web requestsFulfill client service-related functions for specific international, key accounts, and OpCo sister company accountsOther sales/client service/logistical and customer satisfaction related activities as required Education and/or Work Experience Requirements:High school diploma or GED3+ years of Customer Service and/or Sales Support. Knowledge of MSD365 preferredAbility to work as part of a team and in a fast and efficient mannerAbility to effectively handle multiple responsibilities and projects simultaneouslyWhy Work with Us? We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter. Our Commitment to Inclusion & Equity Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics. Awards & Recognition • America's Most Honored Businesses (Top 10%) • Fastest-Growing Staffing Firm by Staffing Industry Analysts • INC 5000 List for Eight Consecutive Years • Top 100 by Dallas Business Journal • Spirit of Alliance Award by Agile1