REPOST ES Eligibility Specialist (CNTY) / 61013932, 61013085, & 61012235
State of South Carolina · Georgetown, SC · 1 wk ago
OTHRFull-time
This position is with the Economic Services Division in Georgetown County. The ES Eligibility Specialist administers SNAP (including ESAP and SCCAP) and TANF programs to help restore or improve clients' financial stability in accordance with federal and state laws, regulations, and agency policies.
Responsibilities
- Conduct a minimum of 15 quality interviews per day (phone and/or face-to-face) for SNAP, TANF, and ESAP applications and SNAP/TANF renewals.
- Process all SNAP, TANF, ESAP, and SCCAP applications and recertifications by determining eligibility and authorizing benefits when applicable.
- Maintain case records and files in the agency-designated computer system for documentation and auditing purposes, ensuring confidentiality, timeliness, and accuracy.
- Document client work participation activities in the agency-designated system.
- Enter timely documentation in SCOSA of events/activities that may affect clients' continued eligibility for benefits.
- Identify and document overpayments and make at least three possible claims referrals to the Benefit Integrity Unit; prepare supporting documents for Fair Hearings and attend hearings as directed.
- Participate in all Economic Services required trainings and supervisory and/or staff meetings as required.
- Ensure personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed.
- Protect agency networks and applications by safeguarding systems, equipment, and data.
- Perform Red Cross shelter duty or other emergency shelter duty/services as directed.
- Perform other related duties as requested.
Requirements
- High School Diploma and at least one (1) year of experience in Economic Services programs.
- A Bachelor's Degree may be substituted for one year of relevant program experience.
- Must possess a valid driver's license and have access to and be able to operate a motor vehicle.
- Must comply with necessary field work assignments.
- If selected for a job offer, must provide a certified official transcript within two (2) weeks of employment to verify educational credentials.
Benefits
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan (defined benefit and defined contribution options)
- Deferred Compensation Programs (401(k) and 457 plan options)
- Flexible spending accounts for health and child care expenses
- Tuition assistance
- Discounts on purchases, travel, and more
- Work-life balance programs such as telecommuting and flexible work schedules (available to employees of some state agencies)