ES Eligibility Specialist (CNTY) / 61013441

Job Responsibilities

The ES Eligibility Specialist (CNTY) provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program), ESAP (Elderly Simplified Application Project), and SCCAP (South Carolina Combined Application Project) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.

• Conduct a minimum of 15 quality interviews per day, including both phone and/or face-to-face interviews, for SNAP, ESAP applications, and SNAP recertifications.
• Process all SNAP, ESAP, and SCCAP applications and/or recertifications by determining eligibility and authorizing benefits if applicable.
• Maintain case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely, and accurate manner.
• Document client work participation activities in agency designated system. Enter timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identify and document overpayments and make at least 3 possible claims referrals to the Benefit Integrity Unit; prepare supporting documents for Fair Hearings and attend hearings as directed.
• Participate in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensure personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protect the agency networks and applications by safeguarding systems, equipment, and data.
• Perform Red Cross shelter duty or other emergency shelter duty/services as directed.
• Perform other related duties as required.

Minimum and Additional Requirements

• A High School Diploma and relevant program experience in clerical administration, social work, correctional administration, and general business administration.
• A Bachelor’s Degree may be substituted for the required program experience.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

Division: Economic Services / Horry County

• Benefits for State Employees
• Insurance Benefits
• Retirement Benefits
• Workplace Benefits

Agency-Wide Questions

• Have you ever been terminated or forced to resign from any job?
• I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded.
• I have read and acknowledge the above.

Required Question

• 01 Have you ever been terminated or forced to resign from any job? If yes, please explain.
• 02 I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.
• 03 I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.
• 04 If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
• 05 Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.
• 06 How did you hear about this job opportunity?
• 07 If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
• 08 Have you completed an internship with the SC Department of Social Services?
• 09 Which of the following best describes your highest level of completed education?
• 10 Do you have relevant program experience in clerical administration, social work, correctional administration, and general business administration?