Reportable Event Management Specialist

About the role

We are hiring for: Reportable Event Management Specialist Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Reportable Event Management Specialist is responsible for the oversight and management of reportable events in the Intellectual and Developmental Disabilities (IDD) industry. This role ensures compliance with regulatory requirements and internal policies by meticulously documenting, investigating, and resolving reportable incidents. The Specialist will serve as a liaison between the organization, regulatory bodies, and other stakeholders to ensure timely and accurate reporting and follow-up on all reportable events.

Responsibilities

• Event Reporting and Documentation: Coordinate the timely and accurate reporting of all incidents and events that meet regulatory and organizational criteria for reportability. Ensure that all reportable events are documented in accordance with state and federal regulations as well as organizational policies.
• Investigation and Analysis: Conduct thorough investigations of reported events, including interviewing staff, reviewing documentation, and gathering other pertinent information. Analyze incidents to determine root causes and identify trends or patterns that may indicate systemic issues.
• Compliance and Regulatory Liaison: Act as the primary contact for regulatory agencies regarding reportable events. Prepare and submit required reports to regulatory bodies within established timeframes. Stay updated on changes to regulations and ensure organizational compliance.
• Follow-Up and Resolution: Work with relevant departments to develop and implement corrective action plans to address issues identified during investigations. Monitor the effectiveness of corrective actions and adjust strategies as needed to prevent recurrence.
• Training and Education: Provide training to staff on reporting procedures, regulatory requirements, and best practices for incident management. Develop and maintain educational materials and resources for staff.
• Data Management and Reporting: Maintain an organized and secure database of reportable events and related documentation. Generate reports and analyze data to provide insights and recommendations to senior management.
• Quality Improvement: Participate in quality improvement initiatives aimed at reducing the frequency and severity of reportable events. Collaborate with other departments to enhance overall quality and safety within the organization.
• Additional Responsibilities: Perform additional duties as assigned to support the overall mission and objectives of the organization.
• Supervisory Responsibilities: This position has no supervisory responsibilities.

Requirements

• Minimum age of 18 years.
• High School diploma or equivalent required.
• Bachelor’s degree preferred.
• Minimum of 2 years’ experience working directly with individuals with developmental disabilities preferred.
• Valid driver's license and reliable transportation required.
• Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities.
• Demonstrated experience with incident management, regulatory compliance, and quality assurance.
• Physical demands: regularly lift 10 lbs; able to lift minimum 15 lbs; pull minimum 20 lbs; able to squat, kneel, crawl, crouch, climb, stoop; regularly use hands to finger, handle, or feel objects, tools, or controls; regularly stand and walk; demonstrate proficiency in CPR from floor level requiring work on hands, knees, bending, standing, and lifting; vision requirements include close, distance, and peripheral vision; able to talk and hear.

Benefits

• Payactiv: early access to earned wages before payday.
• Employee perks and discount program to help save money.
• Paid Time Off (full‑time employees only).
• Health/Insurance (full‑time employees only).
• 401(k) retirement savings program.
• Wellbeing Programs: Physical, Emotional and Financial.
• Chronic Disease management programs for hypertension