Replenisher

About the Role

The Replenisher will maintain and deliver stock to various locations throughout the day, ensuring merchandise levels are always maintained. They work directly with sales associates and managers, assisting with putting away stock, setting planograms, and various promotions. The role also involves processing shipping and receiving functions, unloading trucks, pulling and packing stock orders, and providing maintenance activities for the shops.

Responsibilities

• Put the customer first at all times, both internal and external
• Provide best-in-class customer service through efficient inventory control processes and distribution
• Properly utilize and respect company-issued tools and resources, adhering to security practices
• Create and maintain good working relationships with fellow associates
• Maintain store, stockroom, and warehouse appearance, ensuring compliance with Health & Safety regulations, visual merchandising, housekeeping, and maintenance standards
• Efficiently and accurately conduct receiving, cycle counts, product returns, and transfer transactions using handheld or company equipment
• Complete required process controls (paperwork, etc.) efficiently and accurately
• Ensure consistent application of stock security processes
• Resolve inventory control issues and escalate as required
• Accurately report and follow up on all IMT issues
• Identify and report discrepancies to management according to defined processes
• Price stock and assist in store stocking as needed

Qualifications

• High school diploma or equivalency required; bachelor’s degree preferred
• Minimum one year of warehouse, retail, or customer service experience required
• Strong customer service and effective communication skills
• Ability to work with a consistent sense of urgency
• Capable of prioritizing and handling multiple projects simultaneously
• Self-starter with the ability to work with minimal instruction
• Adaptable to changing priorities and unexpected situations

Skills

• Proficiency in computer work
• Ability to perform heavy lifting (up to 40 lbs)
• Comfortable with long standing periods, climbing, lifting, and bending
• Availability for nights, weekends, early mornings, evenings, and holidays

This position description outlines the primary elements of the role. The Paradies Shops reserves the right to modify the description and assign additional duties as necessary. This description does not constitute an employment contract of any kind.