Repertory Representative

About the role

The Repertory Representative is responsible for the analysis, research, reconciliation and maintenance of the ASCAP repertory. This role ensures that ASCAP members and foreign-affiliated parties are paid with each quarterly distribution. The Repertory Representative reports to the Repertory Team Leader and is based out of ASCAP's New York City office.

Responsibilities

• Perform research and update work records based on quality reviews of works at first performance.
• Take appropriate action related to works and agreements for the purpose of resolving member inquiries, which includes (but is not limited to) processing work updates, resolving registration discrepancies, and submitting royalty-based adjustments.
• Follow-up on inquiry assignments and respond to all phone calls and emails in line with department guidelines.
• Participate in quality control checking projects.
• Identify and recommend quality-based improvements.
• Occasionally provide assistance outside of regular duties, identifying and recommending quality-based improvements when applicable.
• Assist with general administrative tasks across the Repertory Team by preparing team totals, facilitating meetings, taking minutes, supporting new team members, etc.

Requirements

• Bachelor’s degree preferred, related work experience acceptable.
• 1+ years of relevant work experience.
• Strong computer skills, including experience with MS Word, Excel and Access.
• Ability to follow written guidelines to resolve routine copyright-related questions and refer uncertain matters to more senior team members.
• Customer service-oriented approach to both general work and correspondence.
• Comfortable utilizing basic math skills.
• Ability to leverage both ASCAP data and general problem-solving skills to resolve various inquiries.
• Consistent commitment to professional communication, both in writing and on the phone.
• Interest in music, music licensing, and/or music business is preferred.
• This position requires the incumbent to be in the office one day per week.

Qualifications

• Bachelor’s degree preferred, related work experience acceptable.
• 1+ years of relevant work experience.
• Strong computer skills, including experience with MS Word, Excel and Access.
• Ability to follow written guidelines to resolve routine copyright-related questions and refer uncertain matters to more senior team members.
• Customer service-oriented approach to both general work and correspondence.
• Comfortable utilizing basic math skills.
• Ability to leverage both ASCAP data and general problem-solving skills to resolve various inquiries.
• Consistent commitment to professional communication, both in writing and on the phone.
• Interest in music, music licensing, and/or music business is preferred.
• This position requires the incumbent to be in the office one day per week.

Compensation & Benefits

• Compensation range: $50,000 to $50,000 per year.
• Benefits include a choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network, vision plan that offers both in and out-of-network provider options, 401(k) Plan with pre-tax, Roth, and an after-tax employee contribution option which includes a company match, an additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan, generous time-off policy, 12 company holidays, health care and dependent care flexible spending accounts, short-term disability insurance/salary continuation and long-term disability insurance, company provided basic life and accidental death and dismemberment insurance, employee gym discounts at select gyms, commuter benefits, voluntary pet health insurance, voluntary auto and homeowner’s insurance, voluntary employee, spouse, and dependent life insurance options, and voluntary ID protection Coverage.

Travel

Occasional travel for in-person meetings may be required.

Equal Opportunity Employer

ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.