Repair Services Representative

About the role

Responsible for providing high-quality customer service and repairing various electronic devices within a specific territory.

Responsibilities

• Diagnose and repair a wide range of electronic devices including smartphones, laptops, and home appliances.
• Communicate effectively with customers via phone and in person to resolve issues and provide solutions.
• Ensure all repairs are completed to the highest standards of quality and safety.
• Keep up-to-date with the latest technology trends and repair techniques.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in a technical support or repair role.
• Valid driver’s license and reliable transportation.
• Excellent verbal and written communication skills.

Qualifications

• Proficient in using diagnostic tools and software.
• Ability to work independently and as part of a team.
• Strong problem-solving and troubleshooting skills.

Skills

• Technical aptitude.
• Customer service orientation.
• Attention to detail.

Benefits

• Competitive hourly wage.
• Flexible schedule with some remote work options.
• Health insurance coverage.
• Professional development opportunities.

Pay

Hourly rate: $15-$18 per hour.

Schedule

Variable hours to accommodate customer needs, typically Monday through Friday, with some weekend availability.