Repair Services Associate, Support I

About Zebra

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

Responsibilities

• Assist in troubleshooting, repairing, and testing products to restore functionality and ensure quality
• Inspect products for defects, perform post-repair functionality tests, and maintain equipment and tools
• Document repair processes, findings, and parts used, ensuring accurate and organized records
• Communicate repair updates and timelines while handling products with care to maintain customer satisfaction
• Collaborate with team members to meet deadlines and achieve repair goals in a respectful and supportive environment
• Follow safety protocols and promptly report any safety concerns or equipment issues
• Contribute to maintaining quality and consistency by adhering to repair procedures and standards

Requirements

• Basic math and reading/writing skills
• Ability to communicate with others to exchange information
• Able to work 5 days in office as scheduled
• Protective Equipment (PPE) Required (safety glasses, gloves, etc.)

Preferred Qualifications

• High School Diploma or GED
• Attention to Detail: Ability to identify small issues and ensure repairs are completed accurately
• Basic Problem-Solving Skills: Capability to follow step-by-step instructions to resolve technical issues
• Knowledge of computers and test equipment
• Manual Dexterity: Comfortable working with tools and small parts to perform repairs
• Prior use of various hand tools
• Ability to stand and sit on production line throughout the shift
• Works well with others
• Able to work in noisy environments

Skills

• Eagerness to Learn: Open to receiving training and feedback to improve skills and knowledge
• Time Management: Ability to prioritize tasks and meet deadlines efficiently
• Teamwork and Collaboration: Willingness to contribute to a positive team environment

Physical Requirements

• Remaining in a stationary position, often standing, or sitting for prolonged periods of time
• Stooping, kneeling, bending, crouching, reaching, pushing, or pulling
• Moving about to accomplish tasks or moving from one worksite to another
• Adjusting or moving objects up to 40 pounds in all directions
• Repeating motions that may include the wrists, hands, or fingers
• Operating machinery or power tools
• Assessing the accuracy, neatness, and thoroughness of the work assigned

Schedule

Day Shift: Monday - Friday 6:45 AM - 3:15 PM

Pay

Wage: $17.50 per hour

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 3% of base pay, in accordance with the terms of the applicable incentive plan.

Benefits

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive—including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program, and paid time off offerings depending on the country where you work.

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.