Repair Planner - Luxury Collision Repair
Collision Partners · Hollywood, FL · Yesterday
On-siteEngineering$80k–$110k/yrFull-time
Key Responsibilities
- Perform thorough vehicle inspections to assess damage and repair needs.
- Prepare accurate, detailed repair estimates reflecting correct parts, labor, and procedures.
- Identify and submit supplements promptly and accurately to minimize cycle time delays and ensure timely carrier approval.
- Collaborate with technicians to ensure estimates align with repair plans and quality standards.
- Provide concierge level service throughout the repair process.
- Evaluate vehicles for total loss thresholds and document findings in accordance with company and carrier standards.
- Meet insurance and DRP scorecard requirements, including cycle time, estimate accuracy, and photo documentation standards.
- Determine appropriate OEM parts and sourcing in accordance with vehicle manufacturer repair requirements.
- Confirm upon delivery of the parts order that the parts are not damaged with the delivery driver and mirror matched for accuracy.
- Strong documentation required to document incorrect or damaged parts and report to the selling dealership immediately.
- Provide customers with proactive status updates at key milestones throughout the repair process to deliver a consistent concierge-level experience.
- Support diagnosis and documentation of warranty or comeback repairs as needed.
Qualifications
- I CAR and ASE Certified, required.
- 3+ years of proven experience as an auto estimator; luxury or high-end vehicle experience preferred.
- Demonstrated experience following OEM repair procedures and documentation requirements.
- Proficiency with CCC estimating (or similar) software.
- Excellent communication and customer service skills.
- Strong attention to detail and organizational skills.
- Ability to stand, bend, kneel, and work in varied positions for extended periods; lift and carry up to 50 lbs; and safely operate tools and equipment in a fast-paced shop environment.
- Ability to safely operate shop equipment and luxury vehicles.
- Must be able to pass a background check, drug test, and hold a valid driver's license.
Pay
$80,000.00 – $110,000.00+
Schedule
Monday through Friday, 8 AM to 5 PM, In Person
Benefits
- 401(k) with matching
- health/dental/vision/life insurance
- LTD
- STD
- paid time off
- seven paid holidays