Repair Coordinator

About Pump Reliability Solutions Founded in 2013 and headquartered in Houston, Texas, Pump Reliability Solutions repairs and services rotating equipment for refining, chemical, power, and pipeline operators across North America. We're trusted by three of North America's largest refining companies and five of the ten largest U.S. pipeline operators, and we move faster than OEM repair timelines without cutting corners — because every hour of downtime costs our customers. We're more than a repair shop; we're a team of problem-solvers dedicated to keeping operations running. THE ROLE We're looking for a Repair Coordinator to act as the liaison between the customer, sales, vendors, engineering, and production departments. You'll review customer requirements, determine the scope of repairs, and prepare detailed cost summaries and quotations for repair jobs in the service center. You'll coordinate repairs by issuing work instructions with all information needed to process the repair through the service center, in accordance with ISO requirements. What You'll Do Review customer requirements for pump repairAnalyze inspection results and work with shop personnel and the Area Superintendent to determine the scope of repair work requiredPlan repairs, including labor hours, purchase requirements, work instructions, and total costGenerate repair quotesComplete disassembly, inspection, repair, and assembly work instruction packages (work orders, prints, procedures, inspection forms)Make and review sketches and drawings to ISO standards and in AutoCAD where requiredComplete purchase requisitions; consult with vendors to determine availability, quality, quantity, and best pricing of materials for each jobEvaluate supplier quotations to determine acceptable quality, quantity, and pricing needed to meet customer commitmentsExpedite parts and materials from suppliers, when necessary, to ensure delivery commitments are metPrepare and facilitate inbound/outbound shipping tasks for the final transportation of repairs, including shipping, import, and export documentation as requiredManage projects to meet tender and order cycle time objectives for the service centerCommunicate regularly with all departments to ensure compliance with customer commitments and the overall master scheduleEnsure all work is performed in accordance with ISO and OSHA requirementsSupport and participate in PRS's company-wide LEAN and EHS management systems, including safety, health, and environmental policies and company-wide improvement initiativesPerform root cause analysis on pump failuresPerform basic material selections for repair projectsPerform engineering calculations in accordance with industry and manufacturer standardsTake on other related responsibilities as requested What We're Looking For Working knowledge of ERP systems required; previous SAP experience strongly desired but not criticalStrong organizational, interpersonal, and analytical skillsExcellent verbal and written communication skills, including diplomacy and negotiation skillsSolid knowledge of manufacturing and shop processes related to the repair of pumps and manufacturing of pump parts and/or closely related equipmentStrong PC skills, with proficiency in Microsoft softwareBachelor's degree in Mechanical Engineering preferredExperience in closely related roles preferredTechnical knowledge of pump design and repair, and fit, form, and function of components, preferred Schedule & Compensation Pay: Based on ExperienceDay shift, Monday-Friday, 8:00 AM-5:00 PMNon-exempt position; overtime as neededFull-time, in person at our Houston, TX facility Benefits ✓ 401(k) 5% match ✓ Life insurance ✓ Dental insurance ✓ Paid time off ✓ Health insurance ✓ Vision insurance LOCATION 8706 Meldrum Ln, Houston, TX 77075 — reliable commute or plans to relocate before starting are required.