Repair Center Technician

About the role

The Customer Service Repair Center Material Handler/Assembly Technician plays a critical role in ensuring the timely, safe, and accurate flow of materials through the Repair Center. This position combines customer service, material handling, and collaboration with warehouse and shipping teams to provide seamless support for service operations.

Responsibilities

• Act as a point of contact for inquiries related to material receiving / deliveries, providing clear updates and resolutions.
• Support the repair center team by ensuring materials are processed and available to meet service schedules.
• Follow all safety policies and procedures when loading, unloading, moving, and handling materials.
• Receive, inspect, and verify incoming shipments against RMA's, purchase orders, invoices and / or other documentation.
• Accurately document and record all incoming and outgoing inventory in the ERP system (SAP preferred).
• Organize materials in designated areas for efficient accessibility, traceability, and flow.
• Collaborate with shipping, receiving, and warehouse teams to ensure seamless material processing.
• Assist with packing and preparing materials for shipment when required.

Responsibilities

• Troubleshoot and repair products with voltages ranging from 0-3kV AC/DC.
• Utilize hand tools, power tools, and hardware to wire and assemble cells and subassemblies.
• Understand and implement ISO/EHS procedures as required.
• Wire and assemble products per specifications using basic knowledge of drawings, supplier data sheets, purchase order requirements, and written & verbal instructions.
• Demonstrate ability to quickly learn and maintain proper build techniques within a specified area.
• Display the capability to fabricate & modify, metal, glastic, lexan, and other various materials.
• Use various wire sizes ranging from 22-gauge 37 conductor shielded to 1000 MCM 15KV shielded cable.
• Lift and position products, operate overhead cranes, and pallet jacks to assist with the lifting & control of moving/positioning of product under supervision.
• Assist in basic plumbing duties within a designated area if required.

Workplace Organization & Productivity

• Maintain a clean, safe, and organized work environment in accordance with EHS standards.
• Identify and share ideas for process improvements in receiving, material flow, and storage.
• Participate in improvement activities to drive efficiency, accuracy, inventory accuracy initiatives and productivity.

Requirements

• High school diploma or equivalent.
• 1+ years of experience in material handling, warehouse operations, or customer service preferred.
• Strong communication, teamwork, and interpersonal skills.
• Ability to work independently with a sense of urgency and accountability.
• Basic computer skills; experience with inventory management systems required, SAP preferred.
• Ability to lift, move, and handle materials of varying weights safely.
• Knowledge of warehouse procedures, equipment operation, and safety protocols.
• Specialized skills training/certification may be required.
• Comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices.
• Ability to wear required safety equipment (safety glasses, safety shoes, arc flash rated clothing/equipment, and hearing protection).
• Capable of maintaining a safe, clean, and orderly work area.
• Possess the ability to climb to different heights and work at heights above waist level.
• Ability to work overtime and flexible hours.
• Math Skills required.
• Good written and oral communication required.

Qualifications

• Associate’s degree in electrical engineering technology or equivalent preferred.
• Demonstrated knowledge and experience testing, assembling, repairing, inspecting, and troubleshooting low voltage and medium voltage drives and printed circuit boards.
• IPC-610 Certification
• Understanding of NFPA70E.

Benefits

The pay range for this position is $34,500-$64,100. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Innomotics offers:

• Competitive compensation (salary and bonus) based on qualifications
• Medical, dental, prescription and vision coverage, first day of employment
• Matching 401(k) (immediate employer match)
• Competitive paid time off plan, paid holidays, and floating holidays
• Career development opportunities
• Education and tuition reimbursement programs available
• Paid parental leave

For more information about jobs & careers at Innomotics, visit here.

Innomotics is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service.