Repair & Calibration Technician - TCAL

About the role

The TCAL Repair & Calibration Technician is responsible for troubleshooting, repairing, calibrating, testing, and documenting temperature calibration products and systems serviced through Fluke Park Laboratories (FPL). This position performs accredited and traceable calibrations, diagnoses product failures, completes repairs to restore instruments to specification, and ensures compliance with ISO/IEC 17025 quality requirements. The technician works closely with metrologists, calibration technicians, customer service representatives, engineers, and laboratory leadership to achieve customer satisfaction, quality objectives, turnaround-time goals, and continuous improvement initiatives.

Working Conditions: Laboratory and service‑center environment; frequent use of calibration standards, temperature systems, electronic test equipment, and computer‑based applications; standing, bending, lifting, and moving customer equipment throughout the workday; compliance with all company safety, quality, and regulatory requirements.

Success Measures: Calibration quality and technical accuracy; repair effectiveness and first‑pass yield; turnaround‑time performance; customer satisfaction; ISO/IEC 17025 compliance; participation in continuous improvement and FBS initiatives; accurate documentation and system updates.

Organizational Impact: This role directly supports laboratory throughput, quality performance, revenue generation, customer satisfaction, and backlog reduction while maintaining Fluke's accredited calibration and repair capabilities.

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