Rep, Mobile Examiner - (P/T) - ExamOne/Seattle, WA area

Responsibilities

• Ensures all specimens are collected accurately and on time.
• Collects specimens according to established procedures.
• Conducts in-center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG.
• Completes application packets and other paperwork accurately.
• Labels, centrifuges, and splits specimens as required by test order.
• Uploads and completes cases in portal within 24 hrs on weekdays and within 48 hrs on weekends.
• Packages specimens for transport and ships to lab indicated on work orders.
• Maintains records of each specimen collected each day.
• Supports Record Deletion process when directed by Management.
• Submits original paperwork to destination.
• Provides customer service to clients.
• Fulfills follow-up tasks such as confirming exams with clients, updating case status, correcting non-applicant errors, submitting accurate time and travel logs, and submitting accurate expense forms.
• Reports on time to work, following attendance guidelines.
• Answers the telephone in a friendly and helpful manner.
• Communicates appropriately with customers, agents, applicants, coworkers, and the general public.
• Communicates all unresolved problems immediately to the appropriate Manager or Supervisor.
• Remains polite and courteous at all times.
• Ensures facilities or work areas are neat, clean, and in good repair.
• Takes appropriate action to advise Manager or Supervisor of required repairs and maintenance.
• Disposes of biohazard containers when scheduled.
• Affords assistance with periodic inventory counts, reporting shortages and problems to Manager or Supervisor as they occur.
• Stocks supplies as needed.
• Provides supply orders as specified by Branch Manager.
• Works effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements, and SOPs.
• Advises Manager or Supervisor of any issues or problems as they arise.
• Performs other department-related clerical duties when assigned.
• Answers phone and dispatch calls when assigned.
• Participates on teams and special projects when asked.
• Assists Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines.
• With direction and guidance from Manager or Supervisor, and having appropriate training guidelines, acts as mentor and resource person for new employees providing support for department protocols, practices, and procedures.
• Assists with distribution of technical information and communications to the work group.
• Flexible travel (up to 25 mile radius) and flexible work hours.
• Maintains dates of availability and dates unavailable in Examview.
• All other duties as assigned, within scope of the position.

  Qualifications

  • Minimum 100 documented successful blood draws required.
  • Minimum one-year phlebotomy experience.
  • Experience with pediatric and geriatric patients is a plus.
  • Preferred urine or hair follicle collection and EKG experience.
  • High School Diploma or Equivalent.
  • Phlebotomy or Medical Assistant certification.