Rep, Mobile Examiner - (P/T) - ExamOne/Indianapolis, IN area

Responsibilities

• Ensures all specimens are collected accurately and on time.
• Collects specimens according to established procedures.
• Conducts in-center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG.
• Completes application packets and other paperwork accurately.
• Labels, centrifuges, and splits specimens as required by test order.
• Uploads and completes cases in portal within 24 hrs on weekdays and within 48 hrs on weekends.
• Packages specimens for transport and ships to lab indicated on work orders.
• Maintains records of each specimen collected each day.
• Supports record deletion process when directed by Management.
• Supports customer service to clients.
• Follows current Examiner’s Manual.
• Maintains all appropriate Phlebotomy logs.
• Maintains error rate of no more than 3%.
• Confirms exams with clients day before appointment and updates case status at time of confirmation.
• Corrects non-applicant errors within a 24-hour timeframe.
• Submits accurate time and travel logs as directed by management and on time.
• SUBMIT ACCURATE EXPENSE FORMS, IF APPLICABLE, ON THE REQUIRED DAY.
• PROPERLY CLOCK IN AND OUT FOR WORK ASSIGNMENTS.
• PROVIDES TRAVEL LOGS WHEN APPLICABLE.
• Demonstrates organizational commitment.
• Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
• Be aware of smoke residue and heavy fragrances.
• Wear company issued identification badge at all times during work assignments.
• REPORTS ON TIME TO WORK, FOLLOWING ATTENDANCE GUIDELINES.
• ANSWERS THE TELEPHONE IN A FRIENDLY AND HELPFUL MANNER, BY INCORPORATING THE COMPANY NAME, SELF-IDENTIFICATION AND A HELPFUL STATEMENT.
• COMMUNICATES APPROPRIATELY WITH CUSTOMERS, AGENTS, APPLICANTS, CO-WORKERS AND THE GENERAL PUBLIC.
• COMMUNICATES ALL UNRESOLVED PROBLEMS IMMEDIATELY TO THE APPROPRIATE MANAGER OR SUPERVISOR.
• REMAINS POLITE AND COURTEOUS AT ALL TIMES.

Additional Responsibilities

• Ensures facilities or work areas are neat, clean, and in good repair.
• Takes appropriate action to advise Manager or Supervisor of required repairs and maintenance.
• Disposes of biohazard containers when scheduled.
• Affords periodic inventory counts, reports shortages and problems to Manager or Supervisor as they occur.
• Stocks supplies as needed.
• Provides supply orders as specified by Branch Manager.
• Works effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP’s, advising Manager or Supervisor of any issues or problems as they arise.
• Performs other department-related clerical duties when assigned.
• Answers phone and dispatch calls when assigned.
• Participates on teams and special projects when asked.
• Aids Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines.
• With direction and guidance from Manager or Supervisor, and having appropriate training guidelines, acts as mentor and resource person for new employees providing support for department protocols, practices and procedures.
• Aids in the distribution of technical information and communications to the work group.
• Flexible travel (up to 25 mile radius) and flexible work hours.
• Maintain dates of availability and dates unavailable in Examview.
• All other duties as assigned, within scope of the position.

Qualifications

• Minimum 100 documented successful blood draws required.
• Minimum one-year phlebotomy experience.
• Experience with pediatric and geriatric patients is a plus.
• Preferred work experience includes urine or hair follicle collection and EKG experience.

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.