Rep, Celebrity Inside Sales

Position Summary

Drive profitable revenue from designated travel accounts with annual revenue under $50K. Inside Sales Representative is accountable for growth of assigned accounts, and to meet company sales and growth goals with an emphasis on account penetration.

Essential Duties And Responsibilities

• Build and nurture relationships with decision-makers, front line advisors and managing team individual accounts within territory.
• Lead negotiations, including setting revenue/passenger growth targets and allocation of co-op marketing funds.
• Analyze sales data and market trends to conduct comprehensive business reviews with assigned accounts.
• Develops tactical promotion strategies for assigned territory, with accountability for ROI analysis and practice-sharing.
• Congnates and conducts agent trainings, including ship tours, ensuring the development of Celebrity brand champions.
• Ensures that assigned accounts and advisors are kept up to date with the latest brand information including itineraries, pricing, product enhancements and trade resources.
• Consistently monitors and updates customer business profiles within CRM system (ROI, cost of sale, yield, retention, automation), in addition to reporting/communicating business performance updates with assigned accounts.
• Collaborate with National Account Managers to identify and pursue opportunities and strategic initiatives within Consortia.
• Demonstrate comprehensive knowledge of all Celebrity Cruises products, services, and brand representation.
• Perform additional duties as assigned, understanding that this job description does not limit the scope of responsibilities for this position.

Qualifications, Knowledge And Skills

• 2-3 years sales experience including cold calling required.
• Travel industry knowledge preferred.
• College degree preferred, or combination of education and experience.
• Ability to work in a fast-paced environment, must be able to work some weekends, take initiative to prioritize and complete multiple projects and meet deadlines.
• Applies sound judgment Negotiation Skills Financial /Business acumen Presentation and Communication skills Information Management (Technology; Sales Automation) Territory Management Interpersonal and Collaboration skills Sales Aptitude and Ability Strong solution selling skills Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions.
• Ability to display the highest level of personal integrity, takes responsibility for personal and organizational results, and proactively develops greater ability.

Company Information

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.