Rental Sales Representative - B2B / Outside Sales

About the Role

Join Penske, a leader in transportation services, as we expand our sales team. This role focuses on business development through marketing our rental product lines and growing our existing customer base via direct sales. You’ll also manage accounts for fleet planning and profitability. Successful individuals can advance into more complex sales roles or operational management careers.

This position is based at our facility at 331 Colfax Street in Rochester, NY.

Responsibilities

• Answer customers' questions about products, prices, availability, product uses, and credit terms
• Recommend products to customers based on their needs and interests
• Contact regular and prospective customers to demonstrate products, explain features, and solicit orders
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates
• Consult with clients post-sale to resolve problems and provide ongoing support
• Prepare estimates and bids tailored to specific customer needs
• Identify prospective customers using business directories, leads from existing clients, and industry events
• Arrange and direct delivery and installation of products and equipment
• Monitor market conditions, product innovations, and competitors' products, prices, and sales
• Deliver prepared sales talks or read from scripts to persuade potential customers
• Solicit sales via telephone from businesses or private individuals
• Explain products, services, and prices, and answer customer questions
• Obtain and record customer information, including payment details, and enter orders into systems
• Record prospect reactions and adjust sales scripts to better target specific individuals
• Source potential customer names and contact details from directories, reply cards, or purchased lists
• Respond to customer correspondence via phone or written communication
• Follow up on initial sales contacts to nurture relationships
• Maintain records of contacts, accounts, and orders
• Support location and rental customers, including rental counter activities as needed
• Complete other projects and tasks as assigned by supervisor

Requirements

• At least 2 years of customer service experience
• At least 2 years of sales experience (B2B preferred; transportation sales a plus)
• Responsible for lead generation, cold calling, and developing/presenting proposals
• High school diploma or equivalent (Bachelor’s degree preferred)
• Bilingual (Spanish) preferred
• Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint
• Strong written and verbal communication skills
• Ability to work independently, flexibility, and strong interpersonal skills
• Valid driver’s license
• Regular, predictable, full attendance is essential
• Willingness to travel as necessary and work at the specified location
• Must complete Penske employment application, background investigation (including employment, education, and criminal history), and drug screening

Physical Requirements

• Read, communicate verbally and in writing, remember and analyze information, and follow instructions
• Stand, walk, and sit for extended periods
• Frequently use hands to touch, handle, and feel, and reach with hands and arms
• Occasionally lift and/or move up to 25 lbs/12 kg
• Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Pay

$50,400–$63,000 annually, plus commission.

Benefits

Penske offers a comprehensive benefits plan to support associates and their families. Learn more at penske.jobs/benefits.