Rental Sales Representative

Sales & Marketing

• Handle sales and sales process for inbound calls as well as outbound solicitation
• Responsible for executing the business unit's marketing plan
• Maintain current accurate data within the company's marketing database
• Maximize rate opportunities within the market place
• Generate rental, lease and used vehicle sales leads
• Maintain and expand relationships with existing customer base
• Able to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives

Operations & Asset Management

• Responsible for the overall profitably, operations and asset management of a rental location
• Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
• Maintain compliance with company, local, state, federal and other regulatory agencies
• Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet

Customer

• Drive profitable revenue growth by maintaining and growing customer relationships
• Responsible for overall satisfaction for all internal and external customers
• Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship

Communication

• Builds constructive and effective relationships with both internal and external customers
• Maintain composure when addressing stressful situations
• Clearly articulate Ryder's product and service offerings

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
• Performs other duties as assigned

Skills and Abilities

• Strong verbal and written communication skills
• Goal oriented, drive for results, assertive, and deal well with ambiguity
• Possesses a high degree of initiative
• Must have high level of energy and be a self-motivated and self-directed person
• Able to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Demonstrates customer service skills

Qualifications

• H.S. diploma/GED required
• One (1) year or more sales experience required
• DOT Regulated: No